Trapped, Stressed and Impoverished: SHAC Research on Service Charge Abuse

In August 2022, SHAC began to survey members to capture the range of problems they experience with service charges, and the impact on their physical, emotional, and financial well-being. Our aim is to show the extent of service charge abuse by housing associations, and we have now published an initial report based on the first … Continue reading Trapped, Stressed and Impoverished: SHAC Research on Service Charge Abuse