Clarion Tenants’ Five Point Improvement Plan
Tenants and residents of the UK’s largest housing association, Clarion, have written an open letter containing a five point plan and 33 recommendations to improve the landlord’s performance after it ignored their appeal for a meeting. Addressed to chief executive, Clare Miller, the letter covers service issues and service charges, complaints handling, disrepairs, routine and… Continue reading Clarion Tenants’ Five Point Improvement Plan