Richard Hill became One Housing Group’s (OHG) new chief executive in 2017. Steve Douglas was appointed as Chair of the Board a year later. It took the pair just a couple of years to turn a pre-tax surplus of £82 million as at March 2017 into a deficit of £8.6 million in 2020. This shocking… Continue reading One Housing Passes the Buck for Financial Failings
Communities Secretary Robert Jenrick trumpeted last Friday that he was “helping to protect the most vulnerable renters” by extending the eviction ban. To recap, the first, and reasonably comprehensive ban was initiated in March 2020, then extended periodically. This makes it sounds as though provisions were simply rolled forward, but the reality is far different.… Continue reading Eviction Ban Extension: A Safety Net of Gaping Holes
Look out for sneezing, a runny nose, inflamed eyes, skin rashes, asthma (breathing difficulties which can be fatal), and allergic reactions. All these symptoms can occur from contact with mould spores which develop in damp and poorly ventilated conditions, so could point to a problem in your home. These symptoms will most severely affect younger… Continue reading Sanctuary Shamed Over Unfit Homes
Clarion Housing Group, the largest housing association in England, has been compelled to review its service charges after publication of SHAC's report into apparent sharp practice across the sector. Resident Involvement Officers have written to tenants and residents saying: Clarion are carrying out a review of our Service Charge management. We want to identify ways;… Continue reading Clarion Compelled to Review Service Charges
Repairs to Newham’s London Plane House, owned and neglected by One Housing Group (OHG) are now being completed after SHAC became involved in the case. It was originally reported to the landlord by tenants two years ago. We reported previously on London Plane House in Newham, where a lump of metal falling from an upstairs… Continue reading SHAC Victory – OHG Building Faults Fixed!
How Hyde Housing Retrospectively Increased Service Charges by 100% Robert* was disconcerted to open a letter from landlord Hyde Housing which arrived in September. It explained that he was deeply in arrears. This came as a shock to Robert who had been struggling to maintain payments (largely successfully) despite the squeeze on his income. As… Continue reading It Pays to Hyde
By guest writer and tenant Angela Carlton Clarion seems to have a serious problem with its complaints procedure. The information reported to SHAC shows that it falls well below the standards acceptable and what might be expected of such a large and well-resourced organisation. While no-one would expect 100% perfection, especially for such a large… Continue reading My Serious Complaint About the Complaint System!
By guest writer Wendy Charlton The commodification of housing, loss of social housing stock and rising housing waiting lists has seen local authorities selling off public land and/or partnering with property developers. They have used tactics of managed decline and redevelopment methods along with negative media portrayal of social housing tenants. "The association between post-war… Continue reading The Stop HDV Campaign: A Grassroots Victory
Hexagon Housing Association: From Community Housing Association to Corporatised Property Developers, and (hopefully) Back Again! Guest written by Hexagon residents Join SHAC@Hexagon for tenants and residents Between 2009 and 2019, our Hexagon Housing Association has been transformed by the chief executive (CEO) and allies from an open and accountable social landlord into little more than… Continue reading The Corporate Turn
By SHAC@Hexagon On the eve of the Hexagon Housing annual general meeting, SHAC members at Hexagon have presented the organisation with a 'Golden Flush' award for 'Secrecy, Spin, Deception and Unaccountability'. See the prestigious award here Hexagon members argued forcefully for the award, saying that Hexagon (HHA) has truly flushed away its own core values… Continue reading Hexagon Awarded ‘Golden Flush’ for Secrecy