Commercialisation, Fire Safety & Cladding, HA Service Charges, Health and Safety, Housing, One Housing Group, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

One Housing Passes the Buck for Financial Failings

Richard Hill became One Housing Group’s (OHG) new chief executive in 2017. Steve Douglas was appointed as Chair of the Board a year later. It took the pair just a couple of years to turn a pre-tax surplus of £82 million as at March 2017 into a deficit of £8.6 million in 2020. This shocking… Continue reading One Housing Passes the Buck for Financial Failings

Hexagon Housing, Housing, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

Outsourced Repairs: A False Economy

Hexagon Housing spent almost £7m on repairs and maintenance in 2019, an increase of nearly 14% on the previous year. But does it receive value for money? Or is too much being squandered through outsourced sub-contractors? The landlord owns or manages around 4,300 houses and flats in south-east London. The organisation promises to deliver decent,… Continue reading Outsourced Repairs: A False Economy

Commercialisation, Complaints Procedures, Housing, One Housing Group, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

SHAC Victory – OHG Building Faults Fixed!

Repairs to Newham’s London Plane House, owned and neglected by One Housing Group (OHG) are now being completed after SHAC became involved in the case. It was originally reported to the landlord by tenants two years ago. We reported previously on London Plane House in Newham, where a lump of metal falling from an upstairs… Continue reading SHAC Victory – OHG Building Faults Fixed!

Clarion Housing, HA Service Charges, Rent Strike, Repairs and Maintenance, Safe Homes, Service Charge Strike, Service Cuts

Clarion Tenants Consider Service Charge Strike

What happens when attempts to get your housing association to make your building safe are unresolved after years, and engagement with them is torturous – what do you do? What happens when the helpline promises that someone will ring you back, but no-one ever does? When you are asked to explain your case in detail… Continue reading Clarion Tenants Consider Service Charge Strike

Housing, One Housing Group, Repairs and Maintenance, Safe Homes

Falling Metal: Close Escape for One Housing Tenant

Bessie Smith* a keyworker and tenant of One Housing Group (OHG) in Newham was left shaken and afraid to leave her home after a 20 kilogram lump of lead fell from an upstairs neighbour's window. For the latest news on this story, see It's All a Facade. The slab of lead that narrowly missed Ms… Continue reading Falling Metal: Close Escape for One Housing Tenant

Commercialisation, Fire Safety & Cladding, Housing, No Evictions, Regeneration, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

SHAC Open Meeting – 6pm, 14 September 2020

The last month has been an exceptionally busy one for SHAC. Our focus has been on building the network, opposing evictions, and highlighting the cladding scandal which leaves thousands of tenants and residents in potential fire traps. Join our next meeting to discuss these issues and help us become a force for better social housing:… Continue reading SHAC Open Meeting – 6pm, 14 September 2020