Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Electricity Charges, Fire Safety & Cladding, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Hyde Housing, L&Q, London & Quadrant, Notting Hill, Notting Hill Genesis, One Housing Group, Rent Strike, Repairs and Maintenance, Safe Homes, Sanctuary Housing, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Tenants and Residents Hit Back

Tenants and residents from a wide variety of housing associations have agreed to hold a coordinated service charge 'strike' under SHAC's banner. Action is being taken by residents frustrated at their landlords' failings in relation to extortionate or erroneous service charges, disrepairs, shoddy maintenance, and cladding. No Other Choice Residents described how their problems are… Continue reading Tenants and Residents Hit Back

Commercialisation, Complaints Procedures, Damp and mould, Health and Safety, L&Q, London & Quadrant, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

L&Q Exposed

London & Quadrant, one of the largest landlords in London, has been publicly shamed into abject apology after ITV featured the case Junior Jimoh on its news broadcast. SHAC has been running the 'L&Q Fix Our Broken Homes' campaign since early May. The importance of our campaign was tragically reinforced in an ITV news item… Continue reading L&Q Exposed

Clarion Housing, Commercialisation, HA Service Charges, Housing, Regeneration, Safe Homes, Service Charges, Service Cuts, Tenant & Resident Democracy

Limelight Falls on Fortress Clarion

By Elizabeth Campbell It was a lovely May afternoon and the sun was shining. We stood outside Fortress Clarion, just a small group of protestors in the shadow of the landlord's palatial waterfront head offices. We had gathered under the slogan 'Clarion: See Us, Hear Us'. We had protest flags, cardboard eyes and ears, a… Continue reading Limelight Falls on Fortress Clarion

Commercialisation, Covid-19, Damp and mould, Health and Safety, Housing Law, No Evictions, Safe Homes

The Scales of Injustice …

... And the Social Housing Myth By guest writer David Renton In March, I was in court representing Blessing Musona, a housing association tenant who had lived in her home for thirty years. There was mould growing on the walls and a boiler which for eighteen months had been decommissioned, with a sticker on its… Continue reading The Scales of Injustice …

Commercialisation, HA Service Charges, Health and Safety, Housing, Peabody Trust, Safe Homes, Tenant & Resident Democracy

Peabody Highlighted in Fuel Poverty Report

Residents in some of the poorest areas of the country are being further impoverished by expensive heating systems, or face living in freezing conditions without hot water. Their housing association landlords are claiming that they have no influence with the heating provider companies. "Heat networks are supposed to provide a low cost, and potentially low… Continue reading Peabody Highlighted in Fuel Poverty Report

Commercialisation, Complaints Procedures, Damp and mould, Genesis, Health and Safety, Housing, MTVHA, Notting Hill, Notting Hill Genesis, Optivo, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy, Waive The Rents

Lambeth Council Sues HA Landlords

Poor repairs are regularly highlighted to SHAC, with tenants and residents feeling helpless when they try to get their housing association landlords to address them. This week, a group of tenants have successfully compelled their local council, the London Borough of Lambeth, to take three housing associations to court for the condition of their properties.… Continue reading Lambeth Council Sues HA Landlords

Commercialisation, Fire Safety & Cladding, HA Service Charges, Health and Safety, Housing, One Housing Group, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

One Housing Passes the Buck for Financial Failings

Richard Hill became One Housing Group’s (OHG) new chief executive in 2017. Steve Douglas was appointed as Chair of the Board a year later. It took the pair just a couple of years to turn a pre-tax surplus of £82 million as at March 2017 into a deficit of £8.6 million in 2020. This shocking… Continue reading One Housing Passes the Buck for Financial Failings

Commercialisation, Damp and mould, Health and Safety, Safe Homes, Sanctuary Housing

Sanctuary Shamed Over Unfit Homes

Look out for sneezing, a runny nose, inflamed eyes, skin rashes, asthma (breathing difficulties which can be fatal), and allergic reactions. All these symptoms can occur from contact with mould spores which develop in damp and poorly ventilated conditions, so could point to a problem in your home. These symptoms will most severely affect younger… Continue reading Sanctuary Shamed Over Unfit Homes

Hexagon Housing, Housing, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

Outsourced Repairs: A False Economy

Hexagon Housing spent almost £7m on repairs and maintenance in 2019, an increase of nearly 14% on the previous year. But does it receive value for money? Or is too much being squandered through outsourced sub-contractors? The landlord owns or manages around 4,300 houses and flats in south-east London. The organisation promises to deliver decent,… Continue reading Outsourced Repairs: A False Economy

Commercialisation, Complaints Procedures, Housing, One Housing Group, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

SHAC Victory – OHG Building Faults Fixed!

Repairs to Newham’s London Plane House, owned and neglected by One Housing Group (OHG) are now being completed after SHAC became involved in the case. It was originally reported to the landlord by tenants two years ago. We reported previously on London Plane House in Newham, where a lump of metal falling from an upstairs… Continue reading SHAC Victory – OHG Building Faults Fixed!