Complaints Procedures, Housing Law, Onward, Riverside, SBHA, SBHG, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Tenant & Resident Democracy

Riverside Suffers Setback on Cap for Disrepairs Compensation

Government has announced that it is to delay limiting the amount in legal costs that can be recovered for housing disrepair cases. The cap was originally introduced following intensive lobbying by housing associations – led by Riverside – as this group of landlords so often fail to make timely and effective repairs.

The cap was criticised by campaigners who feared it would deter legal firms from taking on housing cases.

SHAC exposed Riverside’s plans to restrict tenants’ access to justice in October 2021. Riverside and a number of other housing associations had formed a coalition to lobby government to introduce a cap on the level of compensation that could be paid for disrepair claims.

Riverside and its co-conspiritors claimed that this was to stop exploitative ‘no-win, no-fee’ (NWNF) lawyers taking advantage of tenants and residents. In fact, SHAC believes that it was intended to prevent disrepairs victims from gaining access to justice. This view was strengthened when government announced that it would extend the cap to cases represented by Legal Aid funded lawyers, not just NWNF.

The story was picked up by Inside Housing Magazine, which also revealed that Riverside and co-conspirators had hired a city lobbying firm to help them prevent tenants making disrepairs claims in court.

Although the lobbying was originally successful in getting government to agree that a cap would be introduced, The Law Society has revealed that government is delaying implementation of the cap for a further two years. This puts it back beyond the likely date of a general election.

Riverside and others should now be held to account for the waste of time and money spent on these disgraceful lobbying activities.

SHAC is continuing to campaigns for more investement in repairs, better access to justice, and stronger tenant empowerment. Join us.

See also

13 February 2023

If you have a WordPress account, you can keep up to date with our blogs by subscribing to our site below:

1 thought on “Riverside Suffers Setback on Cap for Disrepairs Compensation”

  1. It does this not suprise me. The attitude that housing associations have toward its tenants. We have disrepair issues we have been reporting for three years direct to the head office and via a head of customer engagement. They are only there to provide lip service and updates but never carry out a repair or if they do it fails multiple times leaving tenants exhausted and no place to go. It is getting worse and it is high time legal aid is reinstated for disrepair. We have damp, mould, kitchens, bathrooms and intercoms to blocks of flats now in its 25th year without any planned maintenance. They carry their repairs in a peace meal way without any come back on contractors who they employ and they are not interested in changing that process

Leave a Reply