Complaints Procedures, Fire Safety & Cladding, HA Service Charges, Health and Safety, Housing Law, Housing protest, OHG, Riverside, Service Charges, Tenant & Resident Democracy, Uncategorized

OHG One Stratford Residents’ Two Year Battle Over Cladding Continues

A One Housing Resident writes Residents say that after two years of cladding meetings, there remains no foreseeable end in sight for One Stratford residents. June 2024 will mark four years since we, as residents of the One Stratford estate in East London, were officially told that our homes were unsafe and in need of… Continue reading OHG One Stratford Residents’ Two Year Battle Over Cladding Continues

Complaints Procedures, Gas, Gas Charges, Housing Law, Housing protest, OHG, Rents, Riverside, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy, Water charges

Residents Expose One Housing Group’s Service Charge Abuse

Residents of One Housing Group from different but comparable blocks on the same estate (One Stratford) have pooled information about their service charges and found a level of randomness that defies explanation. It highlights what happens when landlords are allowed to impose charges without any external oversight or regulation. A survey across flats in George… Continue reading Residents Expose One Housing Group’s Service Charge Abuse

Housing protest, OHG, Rent Strike, Rents, Riverside, Service Charges, Tenant & Resident Democracy

One Housing Group Keyworkers Get 11% Rent Rises

One Housing Group (OHG) keyworkers are being told to absorb a shocking 11.1% rent increase this month, according to letters that have been passed to SHAC. Selma*, a teacher on a keyworker tenancy with OHG in London, received one such letter out of the blue in September. Selma questioned the increase as housing association rent… Continue reading One Housing Group Keyworkers Get 11% Rent Rises

Complaints Procedures, Damp and mould, Disability, HA Service Charges, Health and Safety, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, SBHA, SBHG, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

SHAC Rent and Service Charge Strikes Grow and Collectivise

Rent and service charge strikes are growing across England according to a new report published by SHAC. The snapshot report was published following a survey of members, and sought to identify growth and trends. I am withholding payment because Clarion raised the service charge 20% without informing me any details or reasons beforehand. Nina, Clarion… Continue reading SHAC Rent and Service Charge Strikes Grow and Collectivise

Complaints Procedures, HA Service Charges, Housing Law, Housing protest, OHG, Riverside, Service Charges, Service Cuts, Tenant & Resident Democracy

One Housing Strikers Reject Doubled Service Charges

By guest writer Alan Blackmore* Our absurd and unexpected balancing charge from One Housing Group (OHG) has effectively doubled our service charges for 2021–22. I am one of a group of residents living on the One Stratford estate. One Housing Group (now part of Riverside Group) is the freeholder for some of our homes. They… Continue reading One Housing Strikers Reject Doubled Service Charges

Complaints Procedures, Disability, Fire Safety & Cladding, HA Service Charges, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Onward, Optivo, Peabody Trust, Riverside, SBHA, SBHG, Service charge fraud, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

New Research Reveals Devastation in Wake of Service Charge Abuse

SHAC and FindOthers have published research which highlights the extent and impact of service charge abuse by housing associations. The findings reveal the shocking effects of twin factors, with high levels of inaccuracy allowed to go unchecked by any government regulation or control, combined with a fierce resistance by landlords to addressing inaccuracies even when… Continue reading New Research Reveals Devastation in Wake of Service Charge Abuse

Complaints Procedures, Electricity Charges, Fire Safety & Cladding, Gas, Gas Charges, HA Service Charges, Housing Law, Housing protest, OHG, Rent Strike, Riverside, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Newham One Housing Group Residents Join Service Charge Strike Wave

Almost 30 households from an estate in the London Borough of Newham have begun a partial service charge strike, and are withholding payment of retrospective charges. The strike is in protest at the actions of their landlord One Housing Group, and managing agents Haus Block Management. Simon*, who lives on the estate explained that the… Continue reading Newham One Housing Group Residents Join Service Charge Strike Wave

Complaints Procedures, Gas Charges, HA Service Charges, Housing Law, Hyde Housing, OHG, Optivo, Peabody Trust, Riverside, Service charge fraud, Service Charges, Service Cuts, Southern Housing, Staff Concerns, Tenant & Resident Democracy

Whistleblower: Housing Association Overcharging is Deliberate

REGISTER DONATE rents pledge Service charge survey Shocking evidence from a whistleblower has confirmed the suspicions of tenants and residents, namely that housing associations (HAs) are not just overcharging them for services, but that the overcharging is deliberate. For almost as long as SHAC has been operating, HA tenants and residents have been reporting problems… Continue reading Whistleblower: Housing Association Overcharging is Deliberate

Clarion, HA Service Charges, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, Service Charges, Southern Housing, Tenant & Resident Democracy, Waive The Rents

Rent & Service Charge Strike Pledges Grow

More than 400 tenants and residents have pledged to support rent and service charge strikes in protest at rent increases and extortionate service charge rises, which will coincide with further hikes in energy bills. The pledges were made by tenants and residents actively resisting sharp rises in housing costs which are threatening the affordability of… Continue reading Rent & Service Charge Strike Pledges Grow

Complaints Procedures, Housing Law, Onward, Riverside, SBHA, SBHG, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Tenant & Resident Democracy

Riverside Suffers Setback on Cap for Disrepairs Compensation

Government has announced that it is to delay limiting the amount in legal costs that can be recovered for housing disrepair cases. The cap was originally introduced following intensive lobbying by housing associations - led by Riverside - as this group of landlords so often fail to make timely and effective repairs. The cap was… Continue reading Riverside Suffers Setback on Cap for Disrepairs Compensation