Housing Law, Rent Strike, Service Charge Strike, Service Charges, Service Cuts

Incompetence or Fraud?

When SHAC attempted to gather evidence for our report on extortionate charges for services, or charges for ‘phantom’ services never delivered, it became clear that there was a strong possibility of fraud in some of the cases that were sent to us (alongside incompetence and mismanagement). Errors are easily made, but if an error is… Continue reading Incompetence or Fraud?

Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Electricity Charges, Fire Safety & Cladding, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Hyde Housing, L&Q, London & Quadrant, Notting Hill, Notting Hill Genesis, One Housing Group, Rent Strike, Repairs and Maintenance, Safe Homes, Sanctuary Housing, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Tenants and Residents Hit Back

Tenants and residents from a wide variety of housing associations have agreed to hold a coordinated service charge 'strike' under SHAC's banner. Action is being taken by residents frustrated at their landlords' failings in relation to extortionate or erroneous service charges, disrepairs, shoddy maintenance, and cladding. No Other Choice Residents described how their problems are… Continue reading Tenants and Residents Hit Back

Commercialisation, Complaints Procedures, Damp and mould, Health and Safety, L&Q, London & Quadrant, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

L&Q Exposed

London & Quadrant, one of the largest landlords in London, has been publicly shamed into abject apology after ITV featured the case Junior Jimoh on its news broadcast. SHAC has been running the 'L&Q Fix Our Broken Homes' campaign since early May. The importance of our campaign was tragically reinforced in an ITV news item… Continue reading L&Q Exposed

Clarion Housing, Commercialisation, Complaints Procedures, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Tenant & Resident Democracy

Clarion’s Public Relations Offensive

On the 19th May, Clarion held a meeting open to all tenants and residents. It went under the patronising title of ‘More Than You Think’ and allowed attendees to hear about how the largest landlord in the country was doing more good than tenants and residents realised. Here is a taster of the event. It… Continue reading Clarion’s Public Relations Offensive

Clarion Housing, Commercialisation, HA Service Charges, Housing, Regeneration, Safe Homes, Service Charges, Service Cuts, Tenant & Resident Democracy

Limelight Falls on Fortress Clarion

By Elizabeth Campbell It was a lovely May afternoon and the sun was shining. We stood outside Fortress Clarion, just a small group of protestors in the shadow of the landlord's palatial waterfront head offices. We had gathered under the slogan 'Clarion: See Us, Hear Us'. We had protest flags, cardboard eyes and ears, a… Continue reading Limelight Falls on Fortress Clarion

Service Charges, HA Service Charges, Housing Law, Utilities, Water charges, Electricity Charges, Gas Charges, Your Housing Group

Are You Being Overcharged for Utilities?

By James Smith* Two years ago I realised that my landlord, a northern based housing association, was breaking the law by adding an additional charge to the amounts I was paying for gas, electricity and water bills. I challenged this, and although it took me two years and legal action, I was finally successful in… Continue reading Are You Being Overcharged for Utilities?

Commercialisation, Covid-19, Damp and mould, Health and Safety, Housing Law, No Evictions, Safe Homes

The Scales of Injustice …

... And the Social Housing Myth By guest writer David Renton In March, I was in court representing Blessing Musona, a housing association tenant who had lived in her home for thirty years. There was mould growing on the walls and a boiler which for eighteen months had been decommissioned, with a sticker on its… Continue reading The Scales of Injustice …

Commercialisation, HA Service Charges, Health and Safety, Housing, Peabody Trust, Safe Homes, Tenant & Resident Democracy

Peabody Highlighted in Fuel Poverty Report

Residents in some of the poorest areas of the country are being further impoverished by expensive heating systems, or face living in freezing conditions without hot water. Their housing association landlords are claiming that they have no influence with the heating provider companies. "Heat networks are supposed to provide a low cost, and potentially low… Continue reading Peabody Highlighted in Fuel Poverty Report

Clarion Housing, HA Service Charges, Housing, Service Charge Strike, Service Charges, Tenant & Resident Democracy

Clarion Leaseholders Hold Service Charge ‘Strike’

Leaseholders of Clarion living on an estate in west London are withholding payment of service charge increases after they were sent bills raising costs by up to 382%. The group is being supported by SHAC to take action, and their list of grievances include a sudden and unreasonable increase in service charges, lack of transparency… Continue reading Clarion Leaseholders Hold Service Charge ‘Strike’

Commercialisation, Covid-19, HA Service Charges, Service Charges, Service Cuts, Tenant & Resident Democracy, Uncategorized

THCH: Drop the Service Charge Hike Now!

Tenants and residents of Tower Hamlets Community Housing (THCH) have begun a campaign to fight back against appalling service charge rises amounting to 100% on the previous year in some cases. No valid reason has been provided by the landlord as to why such a hike is being threatened. The most recent shock relating to… Continue reading THCH: Drop the Service Charge Hike Now!