Complaints Procedures, Damp and mould, Fire Safety & Cladding, HA Service Charges, Health and Safety, L&Q, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

L&Q Capworth Court Strike

By guest writers Matt and Kate On Sunday 1st May, residents of Capworth Court in Leyton began a service charge strike against our landlord, L&Q, over eleven unmet demands. Overall, our protest is about L&Q’s inability to demonstrate a commitment to its overall mission. It is failing on its promises to tenants and residents, and… Continue reading L&Q Capworth Court Strike

Genesis, HA Service Charges, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG’s Shock Admission: Almost All Service Charges Wrong!

Tenants and residents of Notting Hill Genesis (NHG) have been sent incorrect service charge estimates for 2022/23, and the errors have affected almost the entire social housing stock. Despite unsuccessful attempts by many residents to query the charges, some only received confirmation of the error after a local councillor queried charges on behalf of tenants… Continue reading NHG’s Shock Admission: Almost All Service Charges Wrong!

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Strike On! PA Housing Residents on Service Charge Strike

PA Housing becomes the 20th landlord to be added to the SHAC Rent & Service Charge Strike Group as residents of Canada Court and Clifton Lodge begin a service charge strike. Chris Sayudo, Chair of Canada Court and Clifton Lodge Tenants and Residents Association explained that residents were demanding repayment of service charge contributions for… Continue reading Strike On! PA Housing Residents on Service Charge Strike

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Tenants Tell PA Housing: “No Service, No Payment!”

By Chris Sayudo, Chair of Canada Court and Clifton Lodge Tenants and Residents Association We have demanded PA pay us back our service charge contributions for the last three years relating to cleaning and security services. This equates to about £500 for each home for every year. PA Housing has more than 23,000 homes, mainly… Continue reading Tenants Tell PA Housing: “No Service, No Payment!”

Complaints Procedures, Damp and mould, Health and Safety, OHG, Riverside, Service Cuts

Riverside’s Journey to Lost Social Purpose

A Riverside Tenant Writes If you look at my landlord's website or newsletters you are given the impression that they are an efficient and caring organisation. This used to be true before Riverside took over. Then ... My landlord was originally Newcastle & Whitley Housing Association until Riverside took over in 2006. Newcastle & Whitley… Continue reading Riverside’s Journey to Lost Social Purpose

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, Damp and mould, Davis, Health and Safety, L&Q, Service Cuts

The Empire Strikes Back

By Carl Davis As social landlords face mounting criticism and public opprobrium on social media, sector leaders have just very conveniently held emergency talks with London Mayor Sadiq Khan and senior London Assembly members in a cynical face-saving exercise to discuss what they termed ‘the challenges of disrepair and substandard housing‘. SHAC's campaigns to challenge… Continue reading The Empire Strikes Back

Riverside, Sanctuary Housing, Service Cuts, Staff Concerns, Tenant & Resident Democracy

Council Manifesto for People Centred Housing

People across the UK will be heading for local polling stations on the 5th May 2022. The seats being contested will include all London councils and local authorities in Wales and Scotland. There may also be elections for seats in the Northern Ireland Assembly. With this in mind, SHAC members have collectively identified 25 demands… Continue reading Council Manifesto for People Centred Housing

Commercialisation, Complaints Procedures, Disability, Health and Safety, Housing, Housing protest, MTVHA, Rent Strike, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

Power in Numbers at MTVHA’s Trident Point

Trident Point tower block owned by Metropolitan Thames Valley housing association in Harrow has a history of disrepairs, rodent infestations, and broken promises by the landlord. The block has regularly featured on the news pages of Harrow Times, and when the lift broke down yet again just after Christmas 2021, tenants reached the end of… Continue reading Power in Numbers at MTVHA’s Trident Point

Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Health and Safety, Housing, Housing Law, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

A New Housing Inspectorate?

Members of the Clarion branch of SHAC are working with Siobhain McDonagh MP and Kwajo Tweneboa to explore the possibility of a new Housing Inspectorate. The discussion will launch at the group's next meeting at 6pm on Monday 21st February. The Old Regime The housing inspection regime resided with the Housing Corporation until around 2011,… Continue reading A New Housing Inspectorate?