Complaints Procedures, Health and Safety, Service Cuts, Staff Concerns

Hestia Care & Support’s Disregard for Staff is a Red Flag for Service Users

Staff at housing association support project Hounslow Hestia LIFE have voted to take strike action over pay, conditions, and workloads. They will walk out on 12th and 13th of December after their ballot for action was carried by 90% of members. They are being supported by Unite the Union. Hounslow LIFE is one of Hestia’s… Continue reading Hestia Care & Support’s Disregard for Staff is a Red Flag for Service Users

Complaints Procedures, Damp and mould, Disability, Fire Safety & Cladding, Gas, Gas Charges, HA Service Charges, Health and Safety, Housing Law, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Social Cleansing, Tenant & Resident Democracy

Damp and Mould: Gove’s Double Standards

Awaab Ishak died in 2017 in a home infested with mould which had a catastrophic effect on his breathing. His parents complained to their housing association landlord, Rochdale Boroughwide Housing (RBH), but the landlord repeatedly failed to address the causes. No-one in authority seemed able to force them to make the necessary fixes. Michael Gove… Continue reading Damp and Mould: Gove’s Double Standards

HA Service Charges, Housing protest, Rent Strike, Rents, Service Charges, Service Cuts, Tenant & Resident Democracy, Uncategorized

Social Housing Tenants Can’t Pay, Won’t Pay Rent & Service Charge Rises

Social housing tenants and residents have reacted with anger and dismay at Government's announcement allowing social rents to rise by up to 7%. Many say that it will inflict an unmanageable burden on their budgets. It is expected that almost all housing associations will utilise the full allowance. Supported housing is exempted from the rent… Continue reading Social Housing Tenants Can’t Pay, Won’t Pay Rent & Service Charge Rises

Complaints Procedures, Housing Law, Hyde Housing, Service charge fraud, Service Cuts, Tenant & Resident Democracy

Residents Taking Control: Exercising Right to Manage

By guest writer Marc Scruby I live in Hove, in a complex built by Hyde Housing in 2015, and sold as a mix of outright ownership and shared ownership. There are 71 apartments on the estate which were run by Hyde. After living in our building for 7 years, enough was enough. We saw how… Continue reading Residents Taking Control: Exercising Right to Manage

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

NHG Open Letter to Board on Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Open Letter to Board on Choice for New Chief Executive

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG Tenants & Residents Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive

Complaints Procedures, Damp and mould, Fire Safety & Cladding, HA Service Charges, Health and Safety, L&Q, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

L&Q Capworth Court Strike

By guest writers Matt and Kate On Sunday 1st May, residents of Capworth Court in Leyton began a service charge strike against our landlord, L&Q, over eleven unmet demands. Overall, our protest is about L&Q’s inability to demonstrate a commitment to its overall mission. It is failing on its promises to tenants and residents, and… Continue reading L&Q Capworth Court Strike

Commercialisation, Genesis, HA Service Charges, Housing, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Repairs and Maintenance, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG’s Shock Admission: Almost All Service Charges Wrong!

Tenants and residents of Notting Hill Genesis (NHG) have been sent incorrect service charge estimates for 2022/23, and the errors have affected almost the entire social housing stock. Despite unsuccessful attempts by many residents to query the charges, some only received confirmation of the error after a local councillor queried charges on behalf of tenants… Continue reading NHG’s Shock Admission: Almost All Service Charges Wrong!

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Complaints Procedures, HA Service Charges, Service Charges, Service Cuts, Tenant & Resident Democracy

Strike On! PA Housing Residents on Service Charge Strike

PA Housing becomes the 20th landlord to be added to the SHAC Rent & Service Charge Strike Group as residents of Canada Court and Clifton Lodge begin a service charge strike. Chris Sayudo, Chair of Canada Court and Clifton Lodge Tenants and Residents Association explained that residents were demanding repayment of service charge contributions for… Continue reading Strike On! PA Housing Residents on Service Charge Strike