Clarion, Clarion Housing, Complaints Procedures, Damp and mould, Health and Safety, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Closes Down

Tenants and residents of Clarion Housing Group have taken to social media in droves to condemn their landlord for a lengthy shut down after a major 'cyber security incident' affected IT and telephone systems. Systems Down The already hard-to-reach landlord became even more difficult to contact from Friday 17th June. Email and telephone systems remain… Continue reading Clarion Closes Down

Carl Davis, Carl Davis blog, Complaints Procedures, Health and Safety, Housing Law, OHG, Service Charges

Shooting the Messenger: One Housing Resident’s Victimisation

In the constant battle of attrition between tenants and residents, stories of how landlords harass those who complain abound. Like all bullying, it is an act of cowardice borne of fear, and a desire to silence dissenting voices. Disabled tenants and residents with mental health conditions are routinely accused of anti-social behaviour if they veer… Continue reading Shooting the Messenger: One Housing Resident’s Victimisation

Complaints Procedures, HA Service Charges, Housing protest, MTVHA, Rent Strike, Service charge fraud

MTV Residents Score Partial Victory but Strike On!

Leaseholders in an east London block of flats owned by Metropolitan Thames Valley Housing Association (MTVH) are withholding service charge payments from the start of June. The strike threat alone however has already secured a partial victory. Leaseholders and Shared Owners will now receive a refund of the increased service charges that were applied from… Continue reading MTV Residents Score Partial Victory but Strike On!

Charter, Complaints Procedures, Electricity Charges, Gas, Gas Charges, HA Service Charges, Housing Law, Optivo, Service charge fraud, Service Charges, Tenant & Resident Democracy

Optivo on Trial Over Service Charges

By guest writer, Samuel Kitney* The dispute with Viridian Housing, my original landlord, started in 2015 when I noticed that the service charge statement included a charge for gas that we do not have. The only gas in the building is used in the plant room to run the communal heating system and the commercial… Continue reading Optivo on Trial Over Service Charges

Complaints Procedures, HA Service Charges, Housing Law, Rents, Service charge fraud, Tenant & Resident Democracy

Leeds Jewish HA: a Cause for Concern

Tenants and residents of Leeds Jewish Housing Association (LJHA) have contacted SHAC with a list of concerns about the trading practices of their landlord, including apparent conflicts of interest and a possible breach of financial protocols.    Residents are now considering what actions to take, but their concerns are symptomatic of a generalised lack of accountability… Continue reading Leeds Jewish HA: a Cause for Concern

Complaints Procedures, HA Service Charges, Housing protest, MTVHA, Rent Strike, Service charge fraud, Service Charges

MTV Residents’ Service Charge Strike Threat

Leaseholders in an east London block of flats owned by Metropolitan Thames Valley Housing Association (MTV) are set to withhold service charge payments from the start of June having failed to get answers to a number of questions relating to their charges. Resident Rob Holden* explains: “Despite our countless efforts to get some answers and… Continue reading MTV Residents’ Service Charge Strike Threat

Complaints Procedures, Damp and mould, Fire Safety & Cladding, HA Service Charges, Health and Safety, L&Q, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

L&Q Capworth Court Strike

By guest writers Matt and Kate On Sunday 1st May, residents of Capworth Court in Leyton began a service charge strike against our landlord, L&Q, over eleven unmet demands. Overall, our protest is about L&Q’s inability to demonstrate a commitment to its overall mission. It is failing on its promises to tenants and residents, and… Continue reading L&Q Capworth Court Strike

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Strike On! PA Housing Residents on Service Charge Strike

PA Housing becomes the 20th landlord to be added to the SHAC Rent & Service Charge Strike Group as residents of Canada Court and Clifton Lodge begin a service charge strike. Chris Sayudo, Chair of Canada Court and Clifton Lodge Tenants and Residents Association explained that residents were demanding repayment of service charge contributions for… Continue reading Strike On! PA Housing Residents on Service Charge Strike

Complaints Procedures, HA Service Charges, Housing Law, Hyde Housing, Tenant & Resident Democracy

Apple Tree Hyde Leaseholders Face Brighter Future

By guest writer Sonia Reid I live in a block of 12 flats in Lewisham which are owned and managed by Hyde Housing. From September last year. We started the Right to Manage (RtM) process to make sure that Hyde will no longer be in charge of services for our block, and will not have… Continue reading Apple Tree Hyde Leaseholders Face Brighter Future