Carl, Carl Davis, Carl Davis blog, Charter, Commercialisation, Complaints Procedures, Davis, Disability, Disability Charter, Equality Act, Health and Safety, Housing, Housing Law, L&Q, London & Quadrant, Repairs and Maintenance, Tenant & Resident Democracy

Gaming the System

By Carl Davis Not just an issue of staff training .. Last week Eddie Hughes, Minister for Rough Sleeping & Housing confirmed the launch of the Social Housing White Paper Professionalisation Review. The review will look at the qualifications currently available for staff, with landlords, residents and trade bodies invited to put forward recommendations. The… Continue reading Gaming the System

Carl Davis, Carl Davis blog, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Davis, Health and Safety, Housing, Housing Law, L&Q, London & Quadrant, Merger, Peabody Trust, Repairs and Maintenance, Riverside, Safe Homes, Service Cuts, Tenant & Resident Democracy

Desperation – Not Lawyers – Drives Disrepair Claims Rise

By Carl Davis Earlier this week SHAC’s Suzanne Muna gave evidence to the opening session of the Levelling Up, Housing and Communities Committee’s inquiry into the regulation of social housing. After discussing disrepair more generally, the Committee of MPs turned its attention to what the panel Chair described as ‘ a bit of explosion in… Continue reading Desperation – Not Lawyers – Drives Disrepair Claims Rise

Clarion Housing, Commercialisation, Complaints Procedures, Gas Charges, HA Service Charges, Housing, Housing Law, Hyde Housing, L&Q, London & Quadrant, NHG, Notting Hill Genesis, Peabody Trust, places for people, Riverside, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Associations Enjoy £33 million Service Charge Income Bonanza

The amount collected by housing associations as service charge income has increased by 2.3% (£33 million) in one year, according to the consolidated returns of housing associations made to the Regulator of Social Housing. It brings the total income generated through this income stream to £1.5 billion in the 2020 financial year. Upward Trend The… Continue reading Associations Enjoy £33 million Service Charge Income Bonanza

Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Equality Act, Housing, L&Q, Repairs and Maintenance, Staff Concerns, Tenant & Resident Democracy, Uncategorized

Housing Association Exec Pay Leaps Again

Inside Housing Magazine has reported on the rises in housing association chief executive (CEO) pay, noting that on average, basic pay rose by 2.32. There is no figure given to the average pay rises for the non-executive staff in the same organisations. Housing associations have also made substantial contributions to CEO pensions of 8.9%, although… Continue reading Housing Association Exec Pay Leaps Again

Commercialisation, Complaints Procedures, Damp and mould, Disability, Equality Act, Health and Safety, Housing, Housing Law, L&Q, Repairs and Maintenance, Safe Homes

L&Q: Rats, Roaches, but No Toilet

Demi is a single parent with two daughters, one of whom has a disability. Her daughter's disability causes her pain and she regularly wakes in the night, disturbing Demi's youngest child. So now Demi sleeps on the floor of her room while the youngest has the bed. But this is not the worst of it.… Continue reading L&Q: Rats, Roaches, but No Toilet

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Hyde Housing, Rent Strike, Service charge fraud, Service Charge Strike, Service Charges, Tenant & Resident Democracy

Hyde Residents Resort to Service Charge Strike

A group of Hyde residents from an estate in Maidstone have begun withholding service charge payments in despair over their landlord's failure to provide accurate, reasonable, and evidenced accounts. Residents wrote jointly to inform Hyde that they were "withholding the service charge payments" because they have been requesting itemised invoices from the service charge team… Continue reading Hyde Residents Resort to Service Charge Strike

Carl, Carl Davis, Carl Davis blog, Clarion, Clarion Housing, Complaints Procedures, Davis, Disability, Gas, Health and Safety, Housing, Housing Law, L&Q

Studies in Stigma: No Access Must Mean No Access!

By Carl Davis Your landlord is responsible for most repairs in and the safety of your council or housing association home and also for undertaking the annual gas safety inspection. Your tenancy agreement should spell out all your landlords responsibilities around maintenance and repairs and ensuring the safety of your home. It should cover the… Continue reading Studies in Stigma: No Access Must Mean No Access!

Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Housing, Tenant & Resident Democracy

I Resign! A Clarion Resident Slams Strangling of Tenant Engagement

Housing associations like to boast about their tenant and resident engagement, and claim to have a powerful link with those living in their properties. But all too often, these systems are little more than a token gesture. Tenants and residents speak, but housing executives refuse to listen. And it's getting worse. Sky, a scrutiny panel… Continue reading I Resign! A Clarion Resident Slams Strangling of Tenant Engagement

Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Health and Safety, Housing, Housing Law, L&Q, London & Quadrant, Regeneration, Repairs and Maintenance, Safe Homes, Social Cleansing, Tenant & Resident Democracy

Surviving Squalor: ITV’s Conversation Starter

Over the last few weeks, ITV has broadcast a series of articles highlighting terrible social housing conditions from a cluster of tragic cases in both council and housing association properties. ITV's series of Housing Stories has charted disrepairs in many forms. Using the format of a longer documentary, ITV brought many of these stories together… Continue reading Surviving Squalor: ITV’s Conversation Starter