Complaints Procedures, HA Service Charges, Housing Law, Service charge fraud, Tenant & Resident Democracy

Should the Regulator Regulate Service Charges?

Take our poll! With new housing laws rogressing through Parliament, there has been a flurry of interest in what the Regulator of Social Housing, should be doing. As part of this drive, the Regulator is consulting on which tenant satisfaction measures it should require from social housing providers. The consultation is open to anyone, and… Continue reading Should the Regulator Regulate Service Charges?

Tenant & Resident Democracy

Seeking Views: Inside Housing Resident Engagement Summit

SHAC has been invited to join Inside Housing Magazine's resident engagement summit in February - and we want your views. Inside Housing (IH) is primarily aimed at housing professionals and describes itself as "the leading monthly magazine for housing professionals in the UK". IH is behind a paywall and therefore not widely read by housing… Continue reading Seeking Views: Inside Housing Resident Engagement Summit

Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Housing, Tenant & Resident Democracy

I Resign! A Clarion Resident Slams Strangling of Tenant Engagement

Housing associations like to boast about their tenant and resident engagement, and claim to have a powerful link with those living in their properties. But all too often, these systems are little more than a token gesture. Tenants and residents speak, but housing executives refuse to listen. And it's getting worse. Sky, a scrutiny panel… Continue reading I Resign! A Clarion Resident Slams Strangling of Tenant Engagement