Complaints Procedures, HA Service Charges, Housing Law, Rent Strike, Service charge fraud, Service Charges

Mass Action to Tackle Housing Association Service Charge Abuse

SHAC and FindOthers have teamed up to develop a unique online tool to request and chase service charge packs. It is part of a long term SHAC campaign to end service charge abuse by housing associations. Requests and Complaints Made Easy The platform removes a lot of drudgery from the process with pre-set letters to… Continue reading Mass Action to Tackle Housing Association Service Charge Abuse

Alternative housing awards, Clarion Housing, HA Service Charges, Health and Safety, Housing protest, Hyde Housing, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Service Charges, Tenant & Resident Democracy, UK Housing Awards

Protests Force Cancellation of Housing Executives Awards Extravaganza

We won, and it's worthy of a celebration. It took 54,000 signatures on a petition, and a threatened mass mobilisation to picket & protest at the event. It also took an increased media focus on the failings of the social housing sector which was triggered by a coroner confirming that a two year-old boy had… Continue reading Protests Force Cancellation of Housing Executives Awards Extravaganza

Complaints Procedures, Electricity Charges, HA Service Charges, Health and Safety, Housing Law, Rents, Service charge fraud, Tenant & Resident Democracy, Utilities

Housing Solutions Tenants’ Long Wait for Energy Rebate

Soaring energy costs and the groundswell of anger against energy companies' vast profits forced the Conservative government to announce in April 2022 that it would discount household energy bills. The announcement proclaimed: The Energy Bills Support Scheme provides a £400 non-repayable discount to eligible households to help with their energy bills over winter 2022 to… Continue reading Housing Solutions Tenants’ Long Wait for Energy Rebate

Complaints Procedures, Damp and mould, Disability, Fire Safety & Cladding, Gas, Gas Charges, HA Service Charges, Health and Safety, Housing Law, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Social Cleansing, Tenant & Resident Democracy

Damp and Mould: Gove’s Double Standards

Awaab Ishak died in 2017 in a home infested with mould which had a catastrophic effect on his breathing. His parents complained to their housing association landlord, Rochdale Boroughwide Housing (RBH), but the landlord repeatedly failed to address the causes. No-one in authority seemed able to force them to make the necessary fixes. Michael Gove… Continue reading Damp and Mould: Gove’s Double Standards

Alternative housing awards, Clarion, Clarion Housing, HA Service Charges, Health and Safety, Housing protest, Hyde Housing, L&Q, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Service Charges, Tenant & Resident Democracy, UK Housing Awards

Protestors to Picket Housing Executives Awards Extravaganza

SHAC has organised a picket of the annual UK Housing Awards after almost 54,600 people signed our petition calling on organisers to cancel the extravaganza. We are encouraging tenants, residents, housing campaigners, and all those opposed to the commercialisation of social housing to join us. The picket will take place from 11am on Friday 25th… Continue reading Protestors to Picket Housing Executives Awards Extravaganza

Complaints Procedures, Housing Law, Hyde Housing, Service charge fraud, Service Cuts, Tenant & Resident Democracy

Residents Taking Control: Exercising Right to Manage

By guest writer Marc Scruby I live in Hove, in a complex built by Hyde Housing in 2015, and sold as a mix of outright ownership and shared ownership. There are 71 apartments on the estate which were run by Hyde. After living in our building for 7 years, enough was enough. We saw how… Continue reading Residents Taking Control: Exercising Right to Manage

Alternative housing awards, Clarion, Clarion Housing, HA Service Charges, Health and Safety, Housing protest, Hyde Housing, L&Q, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Service Charges, Tenant & Resident Democracy, UK Housing Awards

Nothing to be Proud of: Cancel Your Awards Ceremony

More than 53,600 people have now signed SHAC's petition calling on organisers to cancel the housing executive's annual extravaganza. Click here to sign In September, once we approached 50,000 signatories, we wrote to Pete Apps, Editor in Chief at Inside Housing, and Gavin Smart, Chief Executive of the Chartered Institute of Housing, the two organisers… Continue reading Nothing to be Proud of: Cancel Your Awards Ceremony

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

NHG Open Letter to Board on Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Open Letter to Board on Choice for New Chief Executive

Auctions and Sales, Complaints Procedures, Disability, Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Peabody Trust, Rents, Service charge fraud, Service Charges, Staff Concerns, Tenant & Resident Democracy

The Report that Peabody Didn’t Want You to See

The report that Peabody didn’t want you to see graphically details how Peabody (deliberately or through negligence) consistently overcharges tenants and residents on services, and then makes it almost impossibly difficult for victims to recoup the overpayment. Our leak was subsequently reported in the Financial Times. Read their article 'Independent panel finds Peabody Trust overcharged… Continue reading The Report that Peabody Didn’t Want You to See

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG Tenants & Residents Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive