Complaints Procedures, Homes England, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, Tenant & Resident Democracy

Social Housing in the UK: A Brutal War of Attrition

By guest writer Hassan Elbiali Imagine your roof leaks. You report it. Nothing happens. You report it again. You get a reference number. Then another. You escalate to the formal complaints process. You wait eight weeks. You get a letter telling you the landlord has investigated itself and found no wrongdoing. You appeal to the… Continue reading Social Housing in the UK: A Brutal War of Attrition