Tag: First Tier Property Tribunal

Complaints Procedures, Gas Charges, HA Service Charges, Homes England, Housing Justice, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, NHG, Notting Hill, Notting Hill Genesis, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Service Charge Abuse: Audit Office Validates SHAC Risk Evidence and Campaigners Win Landmark Ruling

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On Friday 10th July, SHAC received fresh communication from the National Audit Office (NAO), for the first time concurring with SHAC that there is a serious gap in regulatory oversight when it comes to service charges paid by councils using Housing Benefit, although they do not agree with all our conclusions. For some tenants, the… Continue reading Service Charge Abuse: Audit Office Validates SHAC Risk Evidence and Campaigners Win Landmark Ruling

Complaints Procedures, Homes England, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, Tenant & Resident Democracy

Social Housing in the UK: A Brutal War of Attrition

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By guest writer Hassan Elbiali Imagine your roof leaks. You report it. Nothing happens. You report it again. You get a reference number. Then another. You escalate to the formal complaints process. You wait eight weeks. You get a letter telling you the landlord has investigated itself and found no wrongdoing. You appeal to the… Continue reading Social Housing in the UK: A Brutal War of Attrition