Complaints Procedures, Damp and mould, Disability, HA Service Charges, Health and Safety, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, SBHA, SBHG, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

SHAC Rent and Service Charge Strikes Grow and Collectivise

Rent and service charge strikes are growing across England according to a new report published by SHAC. The snapshot report was published following a survey of members, and sought to identify growth and trends. I am withholding payment because Clarion raised the service charge 20% without informing me any details or reasons beforehand. Nina, Clarion… Continue reading SHAC Rent and Service Charge Strikes Grow and Collectivise

Complaints Procedures, Disability, Fire Safety & Cladding, HA Service Charges, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Onward, Optivo, Peabody Trust, Riverside, SBHA, SBHG, Service charge fraud, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

New Research Reveals Devastation in Wake of Service Charge Abuse

SHAC and FindOthers have published research which highlights the extent and impact of service charge abuse by housing associations. The findings reveal the shocking effects of twin factors, with high levels of inaccuracy allowed to go unchecked by any government regulation or control, combined with a fierce resistance by landlords to addressing inaccuracies even when… Continue reading New Research Reveals Devastation in Wake of Service Charge Abuse

Clarion, HA Service Charges, Housing protest, Hyde Housing, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, Southern Housing, Tenant & Resident Democracy, Waive The Rents

Rent & Service Charge Strike Pledges Grow

More than 400 tenants and residents have pledged to support rent and service charge strikes in protest at rent increases and extortionate service charge rises, which will coincide with further hikes in energy bills. The pledges were made by tenants and residents actively resisting sharp rises in housing costs which are threatening the affordability of… Continue reading Rent & Service Charge Strike Pledges Grow

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG Open Letter to Board on Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Open Letter to Board on Choice for New Chief Executive

Carl, Carl Davis, Carl Davis blog, Charter, Complaints Procedures, Damp and mould, Davis, Disability, Disability Charter, Equality Act, Housing Law, NHG, Notting Hill, Notting Hill Genesis

Little Rogue Landlords

By Carl Davis A lot of the recent shocking media coverage on disrepair in the social housing sector focussed on huge remote and faceless corporate providers like Clarion, L&Q, and Notting Hill Genesis. But this fails to capture the experience of people housed by smaller, rogue and failing social landlords. For example, Chantele – not… Continue reading Little Rogue Landlords

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG Tenants & Residents Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive

Genesis, HA Service Charges, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG’s Shock Admission: Almost All Service Charges Wrong!

Tenants and residents of Notting Hill Genesis (NHG) have been sent incorrect service charge estimates for 2022/23, and the errors have affected almost the entire social housing stock. Despite unsuccessful attempts by many residents to query the charges, some only received confirmation of the error after a local councillor queried charges on behalf of tenants… Continue reading NHG’s Shock Admission: Almost All Service Charges Wrong!

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

HA Service Charges, Housing Law, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Service charge fraud, Service Charges, Water charges

Social Landlords’ Illegal Water Charges

Just when you believe you have mapped all the different ways in which social housing tenants and residents are fleeced, along comes news of yet another scandal. SHAC has interviewed members of a London campaign whose activists have won thousands of pounds in refunds for water charges illegally levied by councils and housing associations. But… Continue reading Social Landlords’ Illegal Water Charges

Fire Safety & Cladding, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Riverside, Tenant & Resident Democracy, UK Housing Awards

Housing Association Execs’ Walk of Shame

The UK Housing Awards Protest - 25th November 2021 Housing association executives were unexpectedly forced to do the 'walk of shame' through protestors as they arrived at the UK Housing Awards at the InterContinental Hotel in Greenwich. The protest started outside North Greenwich tube station, with speakers including Clarion campaigner Kwajo Tweneboa, Unite Housing Workers… Continue reading Housing Association Execs’ Walk of Shame