New data from SHAC's comprehensive national survey of 829 residents has exposed an environment of widespread service charge abuse, directly challenging the government’s refusal to protect tenants and leaseholders. full report: Landlord Service Charge Abuse Survey - MAY 2026 PETITION: Allow disputed service charges to be paid to courts In April 2026, the Secretary of… Continue reading Mass Survey Exposes Rampant Service Charge Abuse as Housing Minister Rejects Caps
By guest writer Hassan Elbiali Imagine your roof leaks. You report it. Nothing happens. You report it again. You get a reference number. Then another. You escalate to the formal complaints process. You wait eight weeks. You get a letter telling you the landlord has investigated itself and found no wrongdoing. You appeal to the… Continue reading Social Housing in the UK: A Brutal War of Attrition
By Rachel I have lived in my home for over 24 years. It is the only home I have known as an adult. I raised my son there, invested my own money and labour into maintaining it, and built my healthcare, support network, and community around it. Today, I am facing possession proceedings and homelessness… Continue reading Ombudsman’s Severe Maladministration Finding Leads to Eviction Not Protection
