Complaints Procedures, Gas Charges, HA Service Charges, Homes England, Housing Justice, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, NHG, Notting Hill, Notting Hill Genesis, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Service Charge Abuse: Audit Office Validates SHAC Risk Evidence and Campaigners Win Landmark Ruling

On Friday 10th July, SHAC received fresh communication from the National Audit Office (NAO), for the first time concurring with SHAC that there is a serious gap in regulatory oversight when it comes to service charges paid by councils using Housing Benefit, although they do not agree with all our conclusions. For some tenants, the… Continue reading Service Charge Abuse: Audit Office Validates SHAC Risk Evidence and Campaigners Win Landmark Ruling

Auctions and Sales, Complaints Procedures, Genesis, HA Service Charges, Homes England, Housing Justice, Housing Law, Housing protest, Housing Regulation, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service Charges, Social Cleansing, Tenant & Resident Democracy, Unfair And Uncapped, Waive The Rents

A Community Under Threat: Southwark Families Fight Mass Evictions

Housing Campaigners Demand Council Action as Corporate Landlord BMR Group Targets More Than 100 Families Tenants on the St James Estate in the London Borough of Southwark are fighting mass evictions and unaffordable rent rises after corporate landlord BMR Group Ltd began trying to force residents from their homes. Campaigners understand that BMR Group plans… Continue reading A Community Under Threat: Southwark Families Fight Mass Evictions

Complaints Procedures, Homes England, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, Tenant & Resident Democracy

Social Housing in the UK: A Brutal War of Attrition

By guest writer Hassan Elbiali Imagine your roof leaks. You report it. Nothing happens. You report it again. You get a reference number. Then another. You escalate to the formal complaints process. You wait eight weeks. You get a letter telling you the landlord has investigated itself and found no wrongdoing. You appeal to the… Continue reading Social Housing in the UK: A Brutal War of Attrition

Auctions and Sales, Homes England, Housing Law, Housing protest, Peabody Trust, Regeneration, Social Cleansing, Southern Housing, Tenant & Resident Democracy

Housing Protestors Occupy Southern and Peabody Homes

Housing campaigners began occupying a four bedroom house in Hastings to prevent it being sold at auction by housing association Southern Housing. Southern withdrew another family home from auction earlier this year after a similar protest by members of Housing Rebellion. Protestors are demanding that Southern Housing stop selling off homes and instead rent this… Continue reading Housing Protestors Occupy Southern and Peabody Homes

Homes England, Housing Law

The Golden Web

By Suzanne Muna and Lindsay Bush There is a golden web at the top of the housing association sector. A club whose members are former colleagues and friends from other parts of the sector. The connections they share provide the pathways through which housing associations influence the institutions that fund, scrutinise, and regulate them. Parts… Continue reading The Golden Web

Complaints Procedures, Damp and mould, HA Service Charges, Homes England, Housing Law, Regeneration, Service Cuts, Tenant & Resident Democracy

A Flurry of Reaction

Over recent weeks Government has finally taken some action to improve housing associations and their performance. A few of the ideas were already in train, but others have been triggered by recent catastrophic events such as the coronerโ€™s ruling on toddler Awaab Ishak's death. One such initiative comes directly from Michael Goveโ€™s Department for Levelling… Continue reading A Flurry of Reaction

HA Service Charges, Homes England, Housing Law, Housing protest, L&Q, Rent Strike, Rents, Tenant & Resident Democracy, Waive The Rents

RPI Inflation Sets Shared Owner Rent Rises at around 14.6%

Announcement of the September 'RPI' inflation figure has sealed the rent rises that the majority of shared owners will be expected to pay. The RPI increase was confirmed by government as 12.6%, which translates into rent increases of 13.1% - 14.6%, depending on the formula used in the lease. Worst of Both Worlds Shared owners… Continue reading RPI Inflation Sets Shared Owner Rent Rises at around 14.6%

Complaints Procedures, Damp and mould, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Still Closed One Month On!

Angry tenants and residents of Clarion Housing Group got together at a SHAC meeting on Wednesday 13th July to agree a plan of action in protest at the ongoing systems outage at their landlord. For details, see Clarion Closes Down. Europe's largest housing association is approaching the one-month anniversary of a cyber attack for which… Continue reading Clarion Still Closed One Month On!

Clarion Housing, Complaints Procedures, Damp and mould, Health and Safety, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Closes Down

Tenants and residents of Clarion Housing Group have taken to social media in droves to condemn their landlord for a lengthy shut down after a major 'cyber security incident' affected IT and telephone systems. Systems Down The already hard-to-reach landlord became even more difficult to contact from Friday 17th June. Email and telephone systems remain… Continue reading Clarion Closes Down

Clarion, HA Service Charges, Homes England, Housing Law, Hyde Housing, Tenant & Resident Democracy

Homes England’s Unaffordable Housing Programme

Homes England, has announced its list of โ€˜Strategic Partnersโ€™ to receive funding under the Affordable Homes Programme (AHP) over the next five years (2021 to 2026). Although the funding is from central government, Homes England is the government body responsible for allocating the funding and monitoring its use across England. The Homes Englad announcement lists… Continue reading Homes England’s Unaffordable Housing Programme