Charter, Complaints Procedures, Electricity Charges, Gas, Gas Charges, HA Service Charges, Housing Law, Optivo, Service charge fraud, Service Charges, Tenant & Resident Democracy

Optivo on Trial Over Service Charges

By guest writer, Samuel Kitney* The dispute with Viridian Housing, my original landlord, started in 2015 when I noticed that the service charge statement included a charge for gas that we do not have. The only gas in the building is used in the plant room to run the communal heating system and the commercial… Continue reading Optivo on Trial Over Service Charges

Commercialisation, Gas Charges, HA Service Charges, Housing, Housing protest, Hyde Housing, Rent Strike, Rents, Service Charge Strike, Service Charges

Hyde Hikes Rents

The first thing you notice about Hyde's email is a smiling woman, calculator in one hand, letter in the other. But many how of those receiving the emailed smiled on finding their rents would rise 4.1% from April? And how deep is their dread as they wait to find out how much more they will… Continue reading Hyde Hikes Rents

Clarion Housing, Complaints Procedures, Gas Charges, HA Service Charges, Housing Law, Hyde Housing, L&Q, NHG, Notting Hill Genesis, Peabody Trust, places for people, Riverside, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Associations Enjoy £33 million Service Charge Income Bonanza

The amount collected by housing associations as service charge income has increased by 2.3% (£33 million) in one year, according to the consolidated returns of housing associations made to the Regulator of Social Housing. It brings the total income generated through this income stream to £1.5 billion in the 2020 financial year. Upward Trend The… Continue reading Associations Enjoy £33 million Service Charge Income Bonanza

Complaints Procedures, Electricity Charges, Fire Safety & Cladding, Gas Charges, HA Service Charges, Housing Law, Housing protest, Rent Strike, Rents, Service charge fraud, Service Charges, UK Housing Awards

Service Charges: An Informative and Energetic Discussion

SHAC's meeting on Service Charges and How to Challenge Them heard from two excellent and informative speakers, with many attendees posting their thanks and appreciation for the contributions. Ed Spencer - SHAC Ed demonstrated a powerful piece of software that he has developed to help analyse service charge statements and receipts. Using the software, he… Continue reading Service Charges: An Informative and Energetic Discussion

Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Service Charges, Utilities, Water charges, Your Housing Group

Are You Being Overcharged for Utilities?

By James Smith* Two years ago I realised that my landlord, a northern based housing association, was breaking the law by adding an additional charge to the amounts I was paying for gas, electricity and water bills. I challenged this, and although it took me two years and legal action, I was finally successful in… Continue reading Are You Being Overcharged for Utilities?