Behind the Facade: L&Q, the G15, and the Fractured Reality of UK’s Social Housing by Carl Davis In the intricate tapestry of the UK's social housing landscape, few threads stand out as starkly as L&Q housing association. Boasting a rich history and grand ambitions, the association is today a microcosm of the very challenges that… Continue reading Behind the Facade
Tenants and residents of the UK's largest housing association, Clarion, have written an open letter containing a five point plan and 33 recommendations to improve the landlord's performance after it ignored their appeal for a meeting. Addressed to chief executive, Clare Miller, the letter covers service issues and service charges, complaints handling, disrepairs, routine and… Continue reading Clarion Tenants’ Five Point Improvement Plan
A Clarion tenant has become the first to secure restoration of her previous year’s service charge through strike action. She will no longer need to pay the increase applied by her landlord on the 1st April 2023. Earlier this year, Clarion notified Anna that from 1st April, her payments would rise from £16.39 to £107.96 per week,… Continue reading Clarion Service Charge Strike Victory!
It’s become a familiar story, but no less devastating for the victims. When Selma was offered a home exchange by her landlord Clarion, she went to visit their prospective new home in Wimbledon, south London. What she saw was a nice property, albeit cluttered and overfull as the sitting tenant clearly had a hoarding problem.… Continue reading Clarion Board and Management Need Serious Repairs
We won, and it's worthy of a celebration. It took 54,000 signatures on a petition, and a threatened mass mobilisation to picket & protest at the event. It also took an increased media focus on the failings of the social housing sector which was triggered by a coroner confirming that a two year-old boy had… Continue reading Protests Force Cancellation of Housing Executives Awards Extravaganza
SHAC has organised a picket of the annual UK Housing Awards after almost 54,600 people signed our petition calling on organisers to cancel the extravaganza. We are encouraging tenants, residents, housing campaigners, and all those opposed to the commercialisation of social housing to join us. The picket will take place from 11am on Friday 25th… Continue reading Protestors to Picket Housing Executives Awards Extravaganza
More than 53,600 people have now signed SHAC's petition calling on organisers to cancel the housing executive's annual extravaganza. Click here to sign In September, once we approached 50,000 signatories, we wrote to Pete Apps, Editor in Chief at Inside Housing, and Gavin Smart, Chief Executive of the Chartered Institute of Housing, the two organisers… Continue reading Nothing to be Proud of: Cancel Your Awards Ceremony
Angry tenants and residents of Clarion Housing Group got together at a SHAC meeting on Wednesday 13th July to agree a plan of action in protest at the ongoing systems outage at their landlord. For details, see Clarion Closes Down. Europe's largest housing association is approaching the one-month anniversary of a cyber attack for which… Continue reading Clarion Still Closed One Month On!
Tenants and residents of Clarion Housing Group have taken to social media in droves to condemn their landlord for a lengthy shut down after a major 'cyber security incident' affected IT and telephone systems. Systems Down The already hard-to-reach landlord became even more difficult to contact from Friday 17th June. Email and telephone systems remain… Continue reading Clarion Closes Down
By guest writer Fiona Downs I became a Clarion tenant via a mutual exchange in 2019. Before the move, I notified Clarion I was registered disabled and would require adaptations to be able to function in my home just like anyone else. I also explained that I care for an autistic family member. My housing… Continue reading Cracking Clarion’s Disability Discrimination
