By Carl Davis Your landlord is responsible for most repairs in and the safety of your council or housing association home and also for undertaking the annual gas safety inspection. Your tenancy agreement should spell out all your landlords responsibilities around maintenance and repairs and ensuring the safety of your home. It should cover the… Continue reading Studies in Stigma: No Access Must Mean No Access!
By Carl Davis The Equality Act 2010 requires that employers and service providers like social landlords make 'reasonable adjustments' that will allow disabled people to access the same opportunities and services as non-disabled people. It also requires employers and providers to consider disability in everything they do and to actively anticipate the need for reasonable… Continue reading The Anatomy of a Reasonable Adjustment
Over the last few weeks, ITV has broadcast a series of articles highlighting terrible social housing conditions from a cluster of tragic cases in both council and housing association properties. ITV's series of Housing Stories has charted disrepairs in many forms. Using the format of a longer documentary, ITV brought many of these stories together… Continue reading Surviving Squalor: ITV’s Conversation Starter
By Carl Davis In December 2020 the social housing sector was rocked by a county court judgement. The court’s findings were scathingly critical of leading G15 housing association L&Q's handling of a case involving serious racial harassment. L&Q's treatment of a young black female resident had breached a code of practice on protecting tenants from… Continue reading Lara Tate: Lessons for the Sector
By Carl Davis L&Q chief executive Fiona Fletcher-Smith must be hoping that the long bank holiday weekend has induced collective amnesia over the damning report in Sunday's Observer (here) on the persistence of appalling living conditions in L&Q homes originally exposed by the paper in 2018. The ongoing scandal of disrepair continues, despite L&Q commissioning… Continue reading Not One Resident’s Voice
Tenants and residents from a wide variety of housing associations have agreed to hold a coordinated service charge 'strike' under SHAC's banner. Action is being taken by residents frustrated at their landlords' failings in relation to extortionate or erroneous service charges, disrepairs, shoddy maintenance, and cladding. No Other Choice Residents described how their problems are… Continue reading Tenants and Residents Hit Back
London & Quadrant, one of the largest landlords in London, has been publicly shamed into abject apology after ITV featured the case Junior Jimoh on its news broadcast. SHAC has been running the 'L&Q Fix Our Broken Homes' campaign since early May. The importance of our campaign was tragically reinforced in an ITV news item… Continue reading L&Q Exposed