Complaints Procedures, Damp and mould, Electricity Charges, Equality Act, Fire Safety & Cladding, Gas Charges, HA Service Charges, Homes England, Housing Justice, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, Regeneration, Sanctuary Housing, Service Cuts, Social Cleansing, Tenant & Resident Democracy

Does Housing Need Its Own Horizon-Style Inquiry?

By Lindsay Bush The Post Office Horizon Inquiry has done something that tenants and residents rarely see in housing: it has stepped back from thousands of individual experiences and asked whether they were actually signs of a much bigger system failure. The Inquiry did not just investigate faulty computer software. It examined how complaints were… Continue reading Does Housing Need Its Own Horizon-Style Inquiry?

Complaints Procedures, Damp and mould, Disrepairs, Equality Act, HA Service Charges, Homes England, Housing Justice, Housing Law, Housing Ombudsman, Housing protest, Housing Regulation, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Peabody Trust, Riverside, Southern Housing

We Can End the Conspiracy of Silence: Join MPs’ Call for Action

By SHAC and Lindsay Bush Bell Ribeiro-Addy MP and a cross-party group of MPs have blasted the Government's lack of housing association accountability, writing to the Housing Minister, Matthew Pennycook, on the 29th July saying: We strongly believe that residents in housing association (HA) properties across the country are being failed. They are being failed… Continue reading We Can End the Conspiracy of Silence: Join MPs’ Call for Action

Complaints Procedures, Damp and mould, Disrepairs, Fire Safety & Cladding, Genesis, HA Service Charges, Housing Justice, Housing Law, Housing protest, Housing Regulation, NHG, Notting Hill, Notting Hill Genesis, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

Notting Hill Woes: Residents Win Legal Battle Over Historic Repair Costs

By SHAC and Geri Girardi Notting Hill Genesis (NHG) has lost a First Tier Tribunal Case after attempting to recover historic major works costs by raiding the residents' reserve fund. The decision of the First-tier Tribunal raises important questions about how registered social landlords recover the cost of major works from leaseholders. But it also… Continue reading Notting Hill Woes: Residents Win Legal Battle Over Historic Repair Costs

Complaints Procedures, Damp and mould, Disrepairs, Fire Safety & Cladding, Housing Justice, Housing Law, Housing protest, Housing Regulation

Westminster’s Accountability Crisis: A Call to Action

By Boz For all the noise of national politics, Britain is missing the collapse of something more fundamental: the ability of ordinary people to hold local power to account. Westminster, of all places, should be the borough that sets the standard. Instead, it has become a warning of what happens when a council stops expecting… Continue reading Westminster’s Accountability Crisis: A Call to Action

Cheshire Peaks & Plains, Complaints Procedures, Damp and mould, Disrepairs, Housing Ombudsman

Ombudsman’s Severe Maladministration Finding Leads to Eviction Not Protection

By Rachel I have lived in my home for over 24 years. It is the only home I have known as an adult. I raised my son there, invested my own money and labour into maintaining it, and built my healthcare, support network, and community around it. Today, I am facing possession proceedings and homelessness… Continue reading Ombudsman’s Severe Maladministration Finding Leads to Eviction Not Protection

Almshouses, Anti-Social Behaviour, ASB, Auctions and Sales, Autism, Complaints Procedures, Damp and mould, Electricity Charges, Fire Safety & Cladding, Gas Charges, HA Service Charges, Housing Law, Housing protest, Hyde Housing, MTVHA, Newlon Housing Trust, NHG, NHT, Notting Hill, Notting Hill Genesis, Onward, Optivo, Peabody Trust, RAAC, Race discrimination, Racism, Regeneration, Rent Strike, Rents, Riverside, Sanctuary Housing, SBHA, SBHG, Service charge fraud, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Southern Housing, Tenant & Resident Democracy, Unfair And Uncapped, Waive The Rents, Your Housing Group

Conference Agrees to Build a Housing Union

More than 100 activists gathered in person and online on the 11th October to plan a national tenants and residents (housing) union. The event was organised by SHAC as the basis for forming an independent action group that can transform the vision into reality. Attendees included those leading local action on their estates, regional groups… Continue reading Conference Agrees to Build a Housing Union

Auctions and Sales, Complaints Procedures, Damp and mould, Equality Act, HA Service Charges, Housing Law, Housing protest, Service charge fraud, Service Cuts, Tenant & Resident Democracy, Water charges

Jean’s Story: Life and Death with Shared Ownership

A story of injustice, discrimination against leaseholders, and a broken housing system By Gill Perceval 2008 and Mum was living in a house in Langley. She was active, sociable and hands-on in helping others. After losing her husband and suffering some health issues, she became aware of Extra Care Developments which were to be built… Continue reading Jean’s Story: Life and Death with Shared Ownership

Complaints Procedures, Damp and mould, Electricity Charges, Fire Safety & Cladding, Gas Charges, HA Service Charges, Housing Law, Housing protest, Tenant & Resident Democracy

SHAC and English for Action: Empowering Community Housing Action

Just one year ago, a community of women from mainly Bengali migrant and refugee backgrounds living in the east end of London would probably not have described themselves as grass-roots housing activists. Yet their substandard housing conditions left them keen to fight for better, and their ESOL (English language) class gave them both the perfect… Continue reading SHAC and English for Action: Empowering Community Housing Action

Complaints Procedures, Damp and mould, Equality Act, Fire Safety & Cladding, HA Service Charges, Housing Law, Riverside, Service charge fraud, Service Cuts, Staff Concerns, Tenant & Resident Democracy

The Housing Mafia’s Service Charge Racket

By Richard Simpson, a registered blind tenant of Riverside Housing If youโ€™ve ever wondered what would happen if a crime family decided to take over a housing association, let me introduce you to Riverside Housing Group: a not-so-merry band of landlords with the operational grace of The Sopranos, minus the food and charisma. In fact,… Continue reading The Housing Mafia’s Service Charge Racket

Complaints Procedures, Damp and mould, HA Service Charges, Housing Law, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Rent Strike, Rents, Service Cuts, Tenant & Resident Democracy

Turning Simmering Anger into Social Action

A single day in May has again thrown social housing into the spotlight for all the wrong reasons. A damning report has been published on rising disrepairs complaints, and the media reports the death of a baby in a decaying home owned by a housing association.  On Thursday, the Housing Ombudsman published a new report… Continue reading Turning Simmering Anger into Social Action