New research carried out by SHAC shows that across all the cases of service charges challenged at the First Tier Property Tribunal (FTT), more than 63% of landlords were found to be overcharging for services. This figure rises to more than 66% for housing association landlords. The overcharges in many of the cases were replicated… Continue reading SHAC Research Finds Overcharging in More Than 63% of Tribunal Cases
Residents of One Stratford say they are trapped in a system of financial abuse by One Housing Group (OHG), a housing association which merged with Riverside Housing Group last year after falling into financial difficulties. At least 40 residents at One Stratford are now withholding service charges or ‘balancing charges’ after receiving a series of… Continue reading OHG-Riverside Residents Strike Back
A One Housing Resident writes Residents say that after two years of cladding meetings, there remains no foreseeable end in sight for One Stratford residents. June 2024 will mark four years since we, as residents of the One Stratford estate in East London, were officially told that our homes were unsafe and in need of… Continue reading OHG One Stratford Residents’ Two Year Battle Over Cladding Continues
Social housing tenants and residents have reacted with anger and dismay at Government's announcement allowing social rents to rise by up to 7%. Many say that it will inflict an unmanageable burden on their budgets. It is expected that almost all housing associations will utilise the full allowance. Supported housing is exempted from the rent… Continue reading Social Housing Tenants Can’t Pay, Won’t Pay Rent & Service Charge Rises
By guest writer Tim Pye "I feel so upset. So sad. So guilty. And first and fore-most so scared. My 18 month old son deserves so much more than to be lead poisoned. All I can do now that I have found the source is to eliminate it. And keep him away until then. And… Continue reading Toxic Homes: The Lead Poison Threat
Inside Housing Magazine has reported on the rises in housing association chief executive (CEO) pay, noting that on average, basic pay rose by 2.32. There is no figure given to the average pay rises for the non-executive staff in the same organisations. Housing associations have also made substantial contributions to CEO pensions of 8.9%, although… Continue reading Housing Association Exec Pay Leaps Again
Tenants and residents from Clare House, a tower block alongside lush parkland in east London, have slammed their landlord, Clarion Housing over woefully mis-managed – and still incomplete – evacuation of their flats. Following checks carried out after the Grenfell fire in 2017, Clarion became aware of risks to the safety of tenants and residents.… Continue reading Clarion’s Shame – Clare House Evacuation
By Carl Davis The Equality Act 2010 requires that employers and service providers like social landlords make 'reasonable adjustments' that will allow disabled people to access the same opportunities and services as non-disabled people. It also requires employers and providers to consider disability in everything they do and to actively anticipate the need for reasonable… Continue reading The Anatomy of a Reasonable Adjustment
The executive of Shepherds Bush Housing Association (SBHA) have been condemned as "unfit to govern" by some employees and tenants horrified at the landlord's culture of mismanagement. Examples of failings provided to SHAC include incorrect service charge bills being sent to around 900 leaseholders over the last eight years. Among the estates affected were the… Continue reading Shepherds Bush Shambles
By Carl Davis Carl Davis reviews the report on challenging the stigmatization of social housing tenants in England, by Amanze Ejiogu and Mercy Denedo. The report sets out to fill the knowledge gap around the stigmatisation of social housing, and explain how and why people are judged negatively and even actively discriminated against simply because… Continue reading Not Welcome Here: The Social Housing Stigma
