By Richard Simpson, a registered blind tenant of Riverside Housing If you’ve ever wondered what would happen if a crime family decided to take over a housing association, let me introduce you to Riverside Housing Group: a not-so-merry band of landlords with the operational grace of The Sopranos, minus the food and charisma. In fact,… Continue reading The Housing Mafia’s Service Charge Racket
A single day in May has again thrown social housing into the spotlight for all the wrong reasons. A damning report has been published on rising disrepairs complaints, and the media reports the death of a baby in a decaying home owned by a housing association. On Thursday, the Housing Ombudsman published a new report… Continue reading Turning Simmering Anger into Social Action
By Gerald Kennedy and Suzanne Muna The 2024 Renters Reform Bill is still making its way through Parliament, with suggested amendments from campaign groups. The new law is often referred to as 'Awaab's Law' after the death of toddler Awaab Ishak from the toxic effects of damp and mould. The new provisions, we understand, have… Continue reading Awaab’s Law and Renters Reform: An Enforcement Crisis
Beleaguered and battle-weary Tower Hamlets Community Housing (THCH) residents have been joined by concerned Hyde residents in opposition to a merger between their landlords. Merger talks were prompted by a £90 million black hole in THCH’s accounts. The deficit has thrown the landlord into chaos, prompting changes in leadership, and a grilling by local councillors.… Continue reading THCH and Hyde Merger: The Road to Ruin?
With great fanfare in the dog-days of the last government, Tenant Satisfaction Measures (TSMs) were introduced amid claims that they would improve "the transparency, influence and accountability" of social landlords. The TSMs have been around a while now, but where is the promised increase in accountability? Measuring Performance The TSMs require all social landlords to… Continue reading So Housing Association Tenant Satisfaction Scores Are Terrible – Now What?
Of all the bullying landlords – and there are many - GreenSquareAccord (GSA) surely tops the disreputable list for going to the most vicious and extreme lengths in order to silence a resident for complaining about their services. Meet Ben Jenkins (pictured above), GSA resident and SHAC member who had the temerity to challenge poor… Continue reading Call to Action for Ben as GSA Attempts to Jail Him for Complaining
During the King’s Speech on 17 July 2024, we learned of numerous impending legislative changes for the housing sector. Perhaps most relevant to SHAC’s new antisocial behaviour (ASB) campaign is the Hillsborough Law. This law will place a duty of candour on public servants and authorities. It is expressly designed to ‘address the unacceptable defensive… Continue reading ASB and the AntiSocial Social Landlord
Tenants and residents of Home Group’s Douglas Bader Park (DBP) estate in Colindale, North West London claim the housing association is flouting both criminal and civil laws in order to push through a redevelopment scheme. The regeneration is partially funded by £17 million from the Mayor of London. Home Group has woken up to the… Continue reading Greedy Home Group Prefers Profits to Social Purpose
Residents on The Rise estate have notified their landlord MTVH that they are embarking on a service charge strike over disputed charges and their failure to engage. The Rise estate comprises three blocks near Wembley, west London. Residents had requested a statement of their charges and the invoice pack, and were legally entitled to receive… Continue reading MTVH: Rise Residents on Service Charge Strike
By Carl Davis As England's social housing sector undergoes significant regulatory and policy transformations, a crucial opportunity presents itself—one that must not be missed. It's time for focused action on disability visibility and the elimination of discrimination in social housing. This is not just a matter of compliance with the Equality Act 2010; it's about… Continue reading Seize the Moment: A Call for Disability Visibility in Social Housing Reforms
