Tenants and residents from a wide variety of housing associations have agreed to hold a coordinated service charge 'strike' under SHAC's banner. Action is being taken by residents frustrated at their landlords' failings in relation to extortionate or erroneous service charges, disrepairs, shoddy maintenance, and cladding. No Other Choice Residents described how their problems are… Continue reading Tenants and Residents Hit Back
A damning report by the Housing Ombudsman published in October 2020 picked out Hyde Housing as one of five cases featured for gross failings. The Housing Ombudsman declared Hyde guilty of “maladministration regarding the landlord’s communication about service charges, severe maladministration for its formal handling of [a] complaint, and service failure in relation to its… Continue reading Hyde’s Mission: Service Charge Surpluses Not Social Housing
How Hyde Housing Retrospectively Increased Service Charges by 100% Robert* was disconcerted to open a letter from landlord Hyde Housing which arrived in September. It explained that he was deeply in arrears. This came as a shock to Robert who had been struggling to maintain payments (largely successfully) despite the squeeze on his income. As… Continue reading It Pays to Hyde
