HA Service Charges, Health and Safety, Housing protest, Hyde Housing, L&Q, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Tenant & Resident Democracy, UK Housing Awards

Nothing to be Proud of: Cancel Your Awards Ceremony

More than 53,600 people have now signed SHAC's petition calling on organisers to cancel the housing executive's annual extravaganza. Click here to sign In September, once we approached 50,000 signatories, we wrote to Pete Apps, Editor in Chief at Inside Housing, and Gavin Smart, Chief Executive of the Chartered Institute of Housing, the two organisers… Continue reading Nothing to be Proud of: Cancel Your Awards Ceremony

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

NHG Open Letter to Board on Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Open Letter to Board on Choice for New Chief Executive

Auctions and Sales, Complaints Procedures, Disability, Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Peabody Trust, Rents, Service charge fraud, Staff Concerns, Tenant & Resident Democracy

The Report that Peabody Didnโ€™t Want You to See

The report that Peabody didnโ€™t want you to see graphically details how Peabody (deliberately or through negligence) consistently overcharges tenants and residents on services, and then makes it almost impossibly difficult for victims to recoup the overpayment. Our leak was subsequently reported in the Financial Times. Read their article 'Independent panel finds Peabody Trust overcharged… Continue reading The Report that Peabody Didnโ€™t Want You to See

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

NHG Tenants & Residents Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive

HA Service Charges, Housing Law, Optivo, Service charge fraud, Tenant & Resident Democracy, Waive The Rents

Boris – If You Want to reduce Housing Benefits, Cap Rents, Build Council Homes, and End the Service Charge Scandal!

One of the many things wrong with Prime Minister Boris Johnson's speech on housing was his analysis of the Universal Credit housing benefit element, and how much of this is being 'wasted'. SHAC agrees with the view that an unreasonable amount of taxpayer's money is being poorly used through housing benefit payments, but we strongly… Continue reading Boris – If You Want to reduce Housing Benefits, Cap Rents, Build Council Homes, and End the Service Charge Scandal!

Complaints Procedures, HA Service Charges, Housing protest, MTVHA, Rent Strike, Service charge fraud

MTV Residents Score Partial Victory but Strike On!

Leaseholders in an east London block of flats owned by Metropolitan Thames Valley Housing Association (MTVH) are withholding service charge payments from the start of June. The strike threat alone however has already secured a partial victory. Leaseholders and Shared Owners will now receive a refund of the increased service charges that were applied from… Continue reading MTV Residents Score Partial Victory but Strike On!

Charter, Complaints Procedures, Electricity Charges, Gas, Gas Charges, HA Service Charges, Housing Law, Optivo, Service charge fraud, Tenant & Resident Democracy

Optivo on Trial Over Service Charges

By guest writer, Samuel Kitney* The dispute with Viridian Housing, my original landlord, started in 2015 when I noticed that the service charge statement included a charge for gas that we do not have. The only gas in the building is used in the plant room to run the communal heating system and the commercial… Continue reading Optivo on Trial Over Service Charges

Complaints Procedures, HA Service Charges, Housing Law, Rents, Service charge fraud, Tenant & Resident Democracy

Leeds Jewish HA: a Cause for Concern

Tenants and residents of Leeds Jewish Housing Association (LJHA) have contacted SHAC with a list of concerns about the trading practices of their landlord, including apparent conflicts of interest and a possible breach of financial protocols.    Residents are now considering what actions to take, but their concerns are symptomatic of a generalised lack of accountability… Continue reading Leeds Jewish HA: a Cause for Concern

Complaints Procedures, HA Service Charges, Housing protest, MTVHA, Rent Strike, Service charge fraud

MTV Residents’ Service Charge Strike Threat

Leaseholders in an east London block of flats owned by Metropolitan Thames Valley Housing Association (MTV) are set to withhold service charge payments from the start of June having failed to get answers to a number of questions relating to their charges. Resident Rob Holden* explains: โ€œDespite our countless efforts to get some answers and… Continue reading MTV Residents’ Service Charge Strike Threat

Complaints Procedures, Damp and mould, Fire Safety & Cladding, HA Service Charges, Health and Safety, L&Q, Service charge fraud, Service Cuts, Tenant & Resident Democracy

L&Q Capworth Court Strike

By guest writers Matt and Kate On Sunday 1st May, residents of Capworth Court in Leyton began a service charge strike against our landlord, L&Q, over eleven unmet demands. Overall, our protest is about L&Qโ€™s inability to demonstrate a commitment to its overall mission. It is failing on its promises to tenants and residents, and… Continue reading L&Q Capworth Court Strike