Challenging service charge inaccuracies is a long, bitter annual struggle for housing association tenants and residents. The process appears to be designed to confuse, wear down, and frustrate any attempt at scrutiny, even though the service charge bills are often for hefty payments that households are obliged to make, even when they know they are… Continue reading Challenging Service Charges: Following The Money
Over recent weeks Government has finally taken some action to improve housing associations and their performance. A few of the ideas were already in train, but others have been triggered by recent catastrophic events such as the coroner’s ruling on toddler Awaab Ishak's death. One such initiative comes directly from Michael Gove’s Department for Levelling… Continue reading A Flurry of Reaction
Awaab Ishak died in 2017 in a home infested with mould which had a catastrophic effect on his breathing. His parents complained to their housing association landlord, Rochdale Boroughwide Housing (RBH), but the landlord repeatedly failed to address the causes. No-one in authority seemed able to force them to make the necessary fixes. Michael Gove… Continue reading Damp and Mould: Gove’s Double Standards
One Housing Group (OHG) has been forced into a U-turn by a tenant and resident campaign group after it was referred to the Greater London Authority (GLA) over the proposed ballot of an estate in Camden. See additional notes for more detail on GLA balloting requirements. Gilbeys Yard and Juniper Crescent are a community of… Continue reading Victory for OHG Tenants in Regeneration Battle
When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Open Letter to Board on Choice for New Chief Executive
A government select committee has today published its first report on the regulation of social housing which contains a series of recommendations to improve the experience of tenants and residents living in this sector. The report follows a government ‘Inquiry into Social Housing Regulation’ which included months of evidence gathering and a Parliamentary hearing. It… Continue reading SHAC Response to New Regulation Recommendations
When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive
Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”
A group of One Housing Group (OHG) tenants and residents have decided to boycott a new consultation by the troubled association in protest at its failures to learn from previous consultations. OHG is telling residents In April 2022, we will be launching our new Resident Engagement Strategy and we want to hear your views about… Continue reading OHG: Tenants Call to Boycott Consultation
One Housing Group (OHG) has published the results of its ‘customer’ consultation which shows that despite the landlord’s deluge of glossy propaganda claiming an extensive range of merger benefits, they have been unable to convince more than half of the consulted tenants and residents that it is a good idea. In announcing the results of… Continue reading It’s Official: OHG Failed to Convince Residents Over Riverside Merger
