A Statement from SHAC A massive housing crisis is shaking the Spanish state. It sends a clear warning to our own government. The housing emergency will lead to unrest, and it needs a fundamental plan to end the commercialisation of our homes. As soaring costs push Spanish working-class communities to the brink, a powerful mass… Continue reading Lessons from Spain: Organising to Fight the Housing Emergency
By David Wood On 11 August 2026, a representative of Peabody Trust stood in Thames Magistrates' Court and pleaded guilty to a criminal offence: failing, without reasonable excuse, to provide a leaseholder with a written summary of service charge costs. Peabody was fined £1,000, reduced from £1,500 because of its guilty plea, plus £400 victim… Continue reading Peabody Was Convicted. It Took a Resident to Make it Happen
By SHAC and Lindsay Bush Bell Ribeiro-Addy MP and a cross-party group of MPs have blasted the Government's lack of housing association accountability, writing to the Housing Minister, Matthew Pennycook, on the 29th July saying: We strongly believe that residents in housing association (HA) properties across the country are being failed. They are being failed… Continue reading We Can End the Conspiracy of Silence: Join MPs’ Call for Action
Missing information and the service charge maze: how one email built a residents’ association By SHAC member David Woodrow Our residents’ association was born from an accident. In August 2024, our building manager at Peabody emailed every resident about window cleaning — and accidentally used CC instead of BCC. What followed was a week of… Continue reading Missing Information and the Service Charge Maze
By Mary Pimm, SHAC member and Victoria Park Community Association Chair In November 2024, the Mayor of London initiated a consultation about devising a Key Worker Living Rent (KWLR) plan. It ended early in the spring last year. The Deputy Mayor for Housing, Tom Copley, has recently reported on its findings to those who, like… Continue reading London Rents A Blow to Key Workers
New research carried out by SHAC shows that across all the cases of service charges challenged at the First Tier Property Tribunal (FTT), more than 63% of landlords were found to be overcharging for services. This figure rises to more than 66% for housing association landlords. The overcharges in many of the cases were replicated… Continue reading SHAC Research Finds Overcharging in More Than 63% of Tribunal Cases
By Jess Owen A major Social Landlord has claimed that housing associations are not bound by some provisions of the 2010 Equality Act. Peabody Trust, which operates over 100,000 Social Homes and “provide care and support services to around 25,000” people in England, claims that, as they are not listed in a schedule of the… Continue reading Housing Associations and The Equality Act 2010
More than 100 activists gathered in person and online on the 11th October to plan a national tenants and residents (housing) union. The event was organised by SHAC as the basis for forming an independent action group that can transform the vision into reality. Attendees included those leading local action on their estates, regional groups… Continue reading Conference Agrees to Build a Housing Union
Or: The passive optionalisation of the Equality Act 2010 and the need for proactive Public Sector Equality Duty (PSED) compliance and enforcement. By Carl Davis The passive ‘optionalisation’ of the Equality Act 2010 within social housing is a subtle but dangerous form of regulatory failure. It occurs where laws designed to protect disabled residents are… Continue reading The Equality Act: Option or Obligation?
With great fanfare in the dog-days of the last government, Tenant Satisfaction Measures (TSMs) were introduced amid claims that they would improve "the transparency, influence and accountability" of social landlords. The TSMs have been around a while now, but where is the promised increase in accountability? Measuring Performance The TSMs require all social landlords to… Continue reading So Housing Association Tenant Satisfaction Scores Are Terrible – Now What?
