Complaints Procedures, Damp and mould, Disability, HA Service Charges, Health and Safety, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, SBHA, SBHG, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

SHAC Rent and Service Charge Strikes Grow and Collectivise

Rent and service charge strikes are growing across England according to a new report published by SHAC. The snapshot report was published following a survey of members, and sought to identify growth and trends. I am withholding payment because Clarion raised the service charge 20% without informing me any details or reasons beforehand. Nina, Clarion… Continue reading SHAC Rent and Service Charge Strikes Grow and Collectivise

Complaints Procedures, Fire Safety & Cladding, HA Service Charges, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Onward, Optivo, Peabody Trust, Riverside, SBHA, SBHG, Service charge fraud, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

New Research Reveals Devastation in Wake of Service Charge Abuse

SHAC and FindOthers have published research which highlights the extent and impact of service charge abuse by housing associations. The findings reveal the shocking effects of twin factors, with high levels of inaccuracy allowed to go unchecked by any government regulation or control, combined with a fierce resistance by landlords to addressing inaccuracies even when… Continue reading New Research Reveals Devastation in Wake of Service Charge Abuse

Complaints Procedures, Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Housing protest, Peabody Trust, Rents, Service charge fraud, Service Charges, Southern Housing, Staff Concerns, Tenant & Resident Democracy, Utilities

Hexagon Households Start Service Charge Strike

The service charge strike wave continues. A significant number of households from the same Hexagon estate in London are the latest group of housing association residents to inform their landlord that they are withholding payment in a dispute over service charges. The residents describe being forced to take this step as a last resort “in… Continue reading Hexagon Households Start Service Charge Strike

Complaints Procedures, Electricity Charges, Fire Safety & Cladding, Gas Charges, HA Service Charges, Housing Law, Housing protest, Optivo, Peabody Trust, Service charge fraud, Service Charges, Southern Housing, Tenant & Resident Democracy

Service Charge Strike Notice Served on Peabody

A ‘Notice of Service Charge Strike’ has been sent to the Peabody executive, signed by the residents of 42 flats on an estate in central London. The residents are withholding all or part of their service charge payments over concerns that: Some of the charges appear to be opaque, completely unjustified [and] plucked out of… Continue reading Service Charge Strike Notice Served on Peabody

Complaints Procedures, Gas Charges, HA Service Charges, Housing Law, Hyde Housing, Optivo, Peabody Trust, Riverside, Service charge fraud, Service Charges, Service Cuts, Southern Housing, Staff Concerns, Tenant & Resident Democracy

Whistleblower: Housing Association Overcharging is Deliberate

REGISTER DONATE rents pledge Service charge survey Shocking evidence from a whistleblower has confirmed the suspicions of tenants and residents, namely that housing associations (HAs) are not just overcharging them for services, but that the overcharging is deliberate. For almost as long as SHAC has been operating, HA tenants and residents have been reporting problems… Continue reading Whistleblower: Housing Association Overcharging is Deliberate

HA Service Charges, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, Service Charges, Southern Housing, Tenant & Resident Democracy, Waive The Rents

Rent & Service Charge Strike Pledges Grow

More than 400 tenants and residents have pledged to support rent and service charge strikes in protest at rent increases and extortionate service charge rises, which will coincide with further hikes in energy bills. The pledges were made by tenants and residents actively resisting sharp rises in housing costs which are threatening the affordability of… Continue reading Rent & Service Charge Strike Pledges Grow

Auctions and Sales, Complaints Procedures, Disability, Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Peabody Trust, Rents, Service charge fraud, Service Charges, Staff Concerns, Tenant & Resident Democracy

The Report that Peabody Didn’t Want You to See

The report that Peabody didn’t want you to see graphically details how Peabody (deliberately or through negligence) consistently overcharges tenants and residents on services, and then makes it almost impossibly difficult for victims to recoup the overpayment. Our leak was subsequently reported in the Financial Times. Read their article 'Independent panel finds Peabody Trust overcharged… Continue reading The Report that Peabody Didn’t Want You to See

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, Davis, Housing protest, Peabody Trust, Tenant & Resident Democracy

Systemic Neglect in Social Housing

By Carl Davis Only in the prevailing twisted purely anti-liability driven corporate world of the UK social housing sector could a large supposedly 'social' housing provider fail to notice that a lone tenant had died, then leave her decomposing in her flat for almost three years, then characterise this horrific and terribly sad tragedy as… Continue reading Systemic Neglect in Social Housing

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

HA Service Charges, Housing protest, Hyde Housing, MTVHA, Onward, Peabody Trust, Rent Strike, Rents, Riverside, Tenant & Resident Democracy, Waive The Rents

Cut The Rents ~ End Rip-Off Service Charging

Tenants and leaseholders are sending a message to their housing association landlords: 'Cut the Rents and End Rip-Off Service Charging'. The message comes as a survey by SHAC revealed almost one quarter of respondents could not afford the rent rises being inflicted on them from April 2022. Around 85% will experience negative financial impact. Tenants… Continue reading Cut The Rents ~ End Rip-Off Service Charging