Residents of One Housing Group from different but comparable blocks on the same estate (One Stratford) have pooled information about their service charges and found a level of randomness that defies explanation. It highlights what happens when landlords are allowed to impose charges without any external oversight or regulation. A survey across flats in George… Continue reading Residents Expose One Housing Group’s Service Charge Abuse
Almost 30 households from an estate in the London Borough of Newham have begun a partial service charge strike, and are withholding payment of retrospective charges. The strike is in protest at the actions of their landlord One Housing Group, and managing agents Haus Block Management. Simon*, who lives on the estate explained that the… Continue reading Newham One Housing Group Residents Join Service Charge Strike Wave
Awaab Ishak died in 2017 in a home infested with mould which had a catastrophic effect on his breathing. His parents complained to their housing association landlord, Rochdale Boroughwide Housing (RBH), but the landlord repeatedly failed to address the causes. No-one in authority seemed able to force them to make the necessary fixes. Michael Gove… Continue reading Damp and Mould: Gove’s Double Standards
By guest writer, Samuel Kitney* The dispute with Viridian Housing, my original landlord, started in 2015 when I noticed that the service charge statement included a charge for gas that we do not have. The only gas in the building is used in the plant room to run the communal heating system and the commercial… Continue reading Optivo on Trial Over Service Charges
By Carl Davis Your landlord is responsible for most repairs in and the safety of your council or housing association home and also for undertaking the annual gas safety inspection. Your tenancy agreement should spell out all your landlords responsibilities around maintenance and repairs and ensuring the safety of your home. It should cover the… Continue reading Studies in Stigma: No Access Must Mean No Access!
In February 2021, senior executives in Riverside discussed a worrying trend: a sharp rise in the number of tenants and residents taking the landlord to court over disrepairs and uninhabitable homes. Claims against Riverside were averaging around 29 claims per month, an increase of over 30% since November 2018. When the report was published, there… Continue reading Riverside Leads United Front Against Tenants and Residents
With the merger of Riverside and One Housing group imminent, tenants and residents of both organisations are understandably concerned about a post-merger deterioration in service standards. The merger will result in One Housing become a subsidiary of Riverside by the end of the year. Of the two landlords, One Housing is generally seen as the… Continue reading Riverside Hid Gas Safety Breach from Regulator