Clarion Housing, Complaints Procedures, Damp and mould, Health and Safety, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Still Closed One Month On!

Angry tenants and residents of Clarion Housing Group got together at a SHAC meeting on Wednesday 13th July to agree a plan of action in protest at the ongoing systems outage at their landlord. For details, see Clarion Closes Down. Europe's largest housing association is approaching the one-month anniversary of a cyber attack for which… Continue reading Clarion Still Closed One Month On!

Clarion, Clarion Housing, Complaints Procedures, Damp and mould, Health and Safety, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Closes Down

Tenants and residents of Clarion Housing Group have taken to social media in droves to condemn their landlord for a lengthy shut down after a major 'cyber security incident' affected IT and telephone systems. Systems Down The already hard-to-reach landlord became even more difficult to contact from Friday 17th June. Email and telephone systems remain… Continue reading Clarion Closes Down

Carl Davis, Carl Davis blog, Complaints Procedures, Health and Safety, Housing Law, OHG, Service Charges

Shooting the Messenger: One Housing Resident’s Victimisation

In the constant battle of attrition between tenants and residents, stories of how landlords harass those who complain abound. Like all bullying, it is an act of cowardice borne of fear, and a desire to silence dissenting voices. Disabled tenants and residents with mental health conditions are routinely accused of anti-social behaviour if they veer… Continue reading Shooting the Messenger: One Housing Resident’s Victimisation

Clarion Housing, Health and Safety, Uncategorized

Cracking Clarion’s Disability Discrimination

By guest writer Fiona Downs I became a Clarion tenant via a mutual exchange in 2019. Before the move, I notified Clarion I was registered disabled and would require adaptations to be able to function in my home just like anyone else. I also explained that I care for an autistic family member. My housing… Continue reading Cracking Clarion’s Disability Discrimination

Hexagon Housing, Housing, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

Outsourced Repairs: A False Economy

Hexagon Housing spent almost £7m on repairs and maintenance in 2019, an increase of nearly 14% on the previous year. But does it receive value for money? Or is too much being squandered through outsourced sub-contractors? The landlord owns or manages around 4,300 houses and flats in south-east London. The organisation promises to deliver decent,… Continue reading Outsourced Repairs: A False Economy