Autism, Complaints Procedures, Electricity Charges, Fire Safety & Cladding, Gas Charges, HA Service Charges, Health and Safety, Housing Law, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Trapped, Stressed and Impoverished: SHAC Research on Service Charge Abuse

In August 2022, SHAC began to survey members to capture the range of problems they experience with service charges, and the impact on their physical, emotional, and financial well-being. Our aim is to show the extent of service charge abuse by housing associations, and we have now published an initial report based on the first… Continue reading Trapped, Stressed and Impoverished: SHAC Research on Service Charge Abuse

Carl, Carl Davis, Carl Davis blog, Damp and mould, Davis, Disability, Equality Act, HA Service Charges, Health and Safety, Housing Law, Housing protest, Race discrimination, Racism

A Christmas Social Housing Carol

A seasonal satirical offering from Carl Davis It was Christmas Eve and snowing heavily as Capital Quarter housing association boss Briona Arrowsmith-Wright tumbled out of the Bolt taxi and lurched up the steps of her Chelsea town house. She fumbled in the dark with the door keys to let herself in. The journey home from the… Continue reading A Christmas Social Housing Carol

Alternative housing awards, Clarion Housing, HA Service Charges, Health and Safety, Housing protest, Hyde Housing, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Service Charges, Tenant & Resident Democracy, UK Housing Awards

Protests Force Cancellation of Housing Executives Awards Extravaganza

We won, and it's worthy of a celebration. It took 54,000 signatures on a petition, and a threatened mass mobilisation to picket & protest at the event. It also took an increased media focus on the failings of the social housing sector which was triggered by a coroner confirming that a two year-old boy had… Continue reading Protests Force Cancellation of Housing Executives Awards Extravaganza

Complaints Procedures, Health and Safety, Service Cuts, Staff Concerns

Hestia Care & Support’s Disregard for Staff is a Red Flag for Service Users

Staff at housing association support project Hounslow Hestia LIFE have voted to take strike action over pay, conditions, and workloads. They will walk out on 12th and 13th of December after their ballot for action was carried by 90% of members. They are being supported by Unite the Union. Hounslow LIFE is one of Hestia’s… Continue reading Hestia Care & Support’s Disregard for Staff is a Red Flag for Service Users

Complaints Procedures, Electricity Charges, HA Service Charges, Health and Safety, Housing Law, Rents, Service charge fraud, Tenant & Resident Democracy, Utilities

Housing Solutions Tenants’ Long Wait for Energy Rebate

Soaring energy costs and the groundswell of anger against energy companies' vast profits forced the Conservative government to announce in April 2022 that it would discount household energy bills. The announcement proclaimed: The Energy Bills Support Scheme provides a £400 non-repayable discount to eligible households to help with their energy bills over winter 2022 to… Continue reading Housing Solutions Tenants’ Long Wait for Energy Rebate

Complaints Procedures, Damp and mould, Disability, Fire Safety & Cladding, Gas, Gas Charges, HA Service Charges, Health and Safety, Housing Law, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Social Cleansing, Tenant & Resident Democracy

Damp and Mould: Gove’s Double Standards

Awaab Ishak died in 2017 in a home infested with mould which had a catastrophic effect on his breathing. His parents complained to their housing association landlord, Rochdale Boroughwide Housing (RBH), but the landlord repeatedly failed to address the causes. No-one in authority seemed able to force them to make the necessary fixes. Michael Gove… Continue reading Damp and Mould: Gove’s Double Standards

Alternative housing awards, Clarion, Clarion Housing, HA Service Charges, Health and Safety, Housing protest, Hyde Housing, L&Q, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Service Charges, Tenant & Resident Democracy, UK Housing Awards

Protestors to Picket Housing Executives Awards Extravaganza

SHAC has organised a picket of the annual UK Housing Awards after almost 54,600 people signed our petition calling on organisers to cancel the extravaganza. We are encouraging tenants, residents, housing campaigners, and all those opposed to the commercialisation of social housing to join us. The picket will take place from 11am on Friday 25th… Continue reading Protestors to Picket Housing Executives Awards Extravaganza

Alternative housing awards, Clarion, Clarion Housing, HA Service Charges, Health and Safety, Housing protest, Hyde Housing, L&Q, Rent Strike, Rents, Sanctuary Housing, Service charge fraud, Service Charges, Tenant & Resident Democracy, UK Housing Awards

Nothing to be Proud of: Cancel Your Awards Ceremony

More than 53,600 people have now signed SHAC's petition calling on organisers to cancel the housing executive's annual extravaganza. Click here to sign In September, once we approached 50,000 signatories, we wrote to Pete Apps, Editor in Chief at Inside Housing, and Gavin Smart, Chief Executive of the Chartered Institute of Housing, the two organisers… Continue reading Nothing to be Proud of: Cancel Your Awards Ceremony

Autism, Carl, Carl Davis, Carl Davis blog, Charter, Complaints Procedures, Davis, Disability, Disability Charter, Health and Safety, Housing Law, Neurodiversity, Tenant & Resident Democracy

ASB Injuctions: A Conveyor belt of Rough Justice

By Carl Davis Last Sunday the Bureau of Investigative Journalism published the findings of its investigation into the use of Antisocial Behaviour Injunctions ( ASBIs). Sent to jail for feeding the pigeons: the broken system of antisocial behaviour laws Their shocking report describes how mentally ill and other vulnerable people are being sent to prison… Continue reading ASB Injuctions: A Conveyor belt of Rough Justice

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG Tenants & Residents Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive