News Blog

Genesis, HA Service Charges, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG’s Shock Admission: Almost All Service Charges Wrong!

Tenants and residents of Notting Hill Genesis (NHG) have been sent incorrect service charge estimates for 2022/23, and the errors have affected almost the entire social housing stock. Despite unsuccessful attempts by many residents to query the charges, some only received confirmation of the error after a local councillor queried charges on behalf of tenants… Continue reading NHG’s Shock Admission: Almost All Service Charges Wrong!

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Strike On! PA Housing Residents on Service Charge Strike

PA Housing becomes the 20th landlord to be added to the SHAC Rent & Service Charge Strike Group as residents of Canada Court and Clifton Lodge begin a service charge strike. Chris Sayudo, Chair of Canada Court and Clifton Lodge Tenants and Residents Association explained that residents were demanding repayment of service charge contributions for… Continue reading Strike On! PA Housing Residents on Service Charge Strike

Clarion Housing, Commercialisation, HA Service Charges, Housing, Housing protest, Rents, Service charge fraud, Service Charges, Tenant & Resident Democracy

Demand an End to Rip-Off Rents and Charges – Protest 9th April

The action is supported by the Unite Housing Workers Branch, Homes for All and Defend Council Housing SHAC is calling a protest at 12 noon on Saturday 9th April outside the Department for Levelling Up, Housing & Communities, Fry Building, 2 Marsham Street, London SW1P 4DF (map). The nearest tubes are Westminster, Pimlico, and Victoria.… Continue reading Demand an End to Rip-Off Rents and Charges – Protest 9th April

Complaints Procedures, HA Service Charges, Housing Law, Hyde Housing, Tenant & Resident Democracy

Apple Tree Hyde Leaseholders Face Brighter Future

By guest writer Sonia Reid I live in a block of 12 flats in Lewisham which are owned and managed by Hyde Housing. From September last year. We started the Right to Manage (RtM) process to make sure that Hyde will no longer be in charge of services for our block, and will not have… Continue reading Apple Tree Hyde Leaseholders Face Brighter Future

Autism, Clarion Housing, Commercialisation, Complaints Procedures, Disability, Disability Charter, Equality Act, Housing, Housing Law, L&Q, London & Quadrant, MTVHA, OHG, One Housing Group, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

Disability Dossier: A Catalogue of Shame

The Equality Act 2010 requires housing associations to make ‘reasonable adjustments’ which allow disabled people to access the same opportunities and services as non-disabled people. It requires employers and providers to consider disability in everything they do and to actively anticipate the need for reasonable adjustments as far as possible. The onus is on landlords… Continue reading Disability Dossier: A Catalogue of Shame

Complaints Procedures, Damp and mould, Health and Safety, Tenant & Resident Democracy

Tenants Trapped with Toxic Mould

This week, Air Quality News covered a story about damp and mould in housing association properties, quoting SHAC and our members, and describing the terrible suffering this problem causes. The article makes harrowing reading and brings home just how devastating this problem is. Damp and mould destroys health and priceless treasured possessions, as well as… Continue reading Tenants Trapped with Toxic Mould

Clarion Housing, Commercialisation, HA Service Charges, Housing, Housing protest, Hyde Housing, L&Q, London & Quadrant, MTVHA, No Evictions, OHG, One Housing Group, Onward, Peabody Trust, Rent Strike, Rents, Riverside, Service Charge Strike, Service Charges, Tenant & Resident Democracy, Waive The Rents

Cut The Rents ~ End Rip-Off Service Charging

Tenants and leaseholders are sending a message to their housing association landlords: 'Cut the Rents and End Rip-Off Service Charging'. The message comes as a survey by SHAC revealed almost one quarter of respondents could not afford the rent rises being inflicted on them from April 2022. Around 85% will experience negative financial impact. Tenants… Continue reading Cut The Rents ~ End Rip-Off Service Charging

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Tenants Tell PA Housing: “No Service, No Payment!”

By Chris Sayudo, Chair of Canada Court and Clifton Lodge Tenants and Residents Association We have demanded PA pay us back our service charge contributions for the last three years relating to cleaning and security services. This equates to about £500 for each home for every year. PA Housing has more than 23,000 homes, mainly… Continue reading Tenants Tell PA Housing: “No Service, No Payment!”

Complaints Procedures, Damp and mould, Health and Safety, OHG, Riverside, Service Cuts

Riverside’s Journey to Lost Social Purpose

A Riverside Tenant Writes If you look at my landlord's website or newsletters you are given the impression that they are an efficient and caring organisation. This used to be true before Riverside took over. Then ... My landlord was originally Newcastle & Whitley Housing Association until Riverside took over in 2006. Newcastle & Whitley… Continue reading Riverside’s Journey to Lost Social Purpose