Complaints Procedures, Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Housing protest, Service charge fraud, Service Cuts, Tenant & Resident Democracy, Water charges

Service Charges: Unreasonable Laws

The Landlord and Tenant Act 1985 says that service charges must be reasonably incurred, and incurred on services or works completed to a reasonable standard. Apart from the fact that certain parts of the legislation apply only to leaseholders but not full renters, and that there is also differentiation in the protections that apply depending… Continue reading Service Charges: Unreasonable Laws

HA Service Charges, Housing Law, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Service charge fraud, Water charges

Social Landlords’ Illegal Water Charges

Just when you believe you have mapped all the different ways in which social housing tenants and residents are fleeced, along comes news of yet another scandal. SHAC has interviewed members of a London campaign whose activists have won thousands of pounds in refunds for water charges illegally levied by councils and housing associations. But… Continue reading Social Landlords’ Illegal Water Charges

Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Utilities, Water charges, Your Housing Group

Are You Being Overcharged for Utilities?

By James Smith* Two years ago I realised that my landlord, a northern based housing association, was breaking the law by adding an additional charge to the amounts I was paying for gas, electricity and water bills. I challenged this, and although it took me two years and legal action, I was finally successful in… Continue reading Are You Being Overcharged for Utilities?