SHAC was recently invited to collaborate with English for Action (EfA) in their newly established Tower Hamlets Housing Action Group involving migrant women from Bangladesh, Sudan and Iraq. EfA is a London wide charity that connects English language learning with community organising campaigning and migrants rights. The charity invited SHAC to help with a housing… Continue reading Empowering Tenants: SHAC and English for Action
All names have been changed Tower Court is a new build development located at Stamford Hill, London. There are four buildings on the estate, which was developed by Countrywide, with Hackney Council taking on the role of managing agent when it was completed. Bella made her home in the Peregrine Court building, and was immediately… Continue reading Our Stories – The Hackney Residents Saga
SHAC activists can be rightly proud of their campaigning on service charges which has forced one of the biggest associations in Britain to change the way they charge tenants (renters) and residents (leaseholders and shared owners) for services. But the battle is not over yet. Voluntary reform is always unstable and easily eroded. We need… Continue reading SHAC Activists Force Southern Housing Service Charge Reform
By Anne Jones* Ten years ago I used to catch an evening bus to go from the city to my village. I had this new bus driver for the first time. I had asked him for a single to my destination. It was cash and a paper ticket in those days as opposed to the… Continue reading The Service Charge Scam – An Insider Speaks
A petition launched by the SHAC Secretary calling for measures to end service charge abuse has received a reply from Michael Gove's department for Levelling Up, Housing and Communities (LUHC) after exceeding the first target of 10,000. See the Petition and government reply. At the present time, the petition has gathered 16,100 signatures and has… Continue reading Gove’s Lame and Lying Reply to Service Charge Abuse Petition
Residents on The Rise estate have notified their landlord MTVH that they are embarking on a service charge strike over disputed charges and their failure to engage. The Rise estate comprises three blocks near Wembley, west London. Residents had requested a statement of their charges and the invoice pack, and were legally entitled to receive… Continue reading MTVH: Rise Residents on Service Charge Strike
As major announcements go, this year's statement on the social rent cap (SRC) has to be one of the quietest in history. A page on the Regulator of Social Housing's website confirms government's return to the social rent cap formula. Unlike last year, there was no fanfare heralding its arrival. It means that the majority… Continue reading Social and Other Housing Assocation Rents to Rise by 7.7% in April
A One Housing Resident writes Residents say that after two years of cladding meetings, there remains no foreseeable end in sight for One Stratford residents. June 2024 will mark four years since we, as residents of the One Stratford estate in East London, were officially told that our homes were unsafe and in need of… Continue reading OHG One Stratford Residents’ Two Year Battle Over Cladding Continues
By Rona Jones* Residents in shared ownership flats in the new Circus Street development, Brighton have found themselves trapped in properties that they can no longer afford due to unexplained service charge increases of up to 170%. The block of flats that I live in are new builds, consisting of a mix of flats that… Continue reading Clarion Housing’s Circus Street: Unaffordable Housing
Residents of One Housing Group from different but comparable blocks on the same estate (One Stratford) have pooled information about their service charges and found a level of randomness that defies explanation. It highlights what happens when landlords are allowed to impose charges without any external oversight or regulation. A survey across flats in George… Continue reading Residents Expose One Housing Group’s Service Charge Abuse
