The strikes previously reported in Southall by tenants and residents of one Clarion estate (Over 70 Southall Residents Start Service Charge Strike) have spread to a second estate nearby. Tenants and residents of at least 24 households in Doniford House are withholding payment from their landlord, Clarion, and their managing agent, First Port. Not Safe… Continue reading Second Southall Estate Joins Clarion Service Charge Strike
Unfair rent rises and uncapped service charges are causing financial distress for housing association tenants and residents up and down the country. We're making a stand. The Unfair and Uncapped campaign has launched to amplify the voices of those already struggling in the cost-of-living crisis. We believe that government should freeze housing association rents when… Continue reading Five Reasons to Freeze Rents, Cap Service Charges
Sheltered housing residents have slammed Southern Housing for its ruthless decision to evict them in order to sell their homes By guest writer Gareth Sheppard* Since the abolition of the Housing Corporation in 2008 and the transfer of a reduced set of functions to what is now the Regulator of Social Housing (RSH), rigorous scrutiny… Continue reading Ruthless Southern’s Threat to Evict Sheltered Housing Residents
Peter is celebrating his vindication by the Ombudsman, which has upheld his complaint of mistreatment by Leeds Jewish Housing Association (LJHA). The case however highlights weaknesses in this part of the justice system for tenants and residents, and the need for more powerful enforcement when landlords fail. The complaint concerned service charges, diminished services as… Continue reading Lessons from the Housing Ombudsman’s Findings at LJHA
Around 70 residents have notified their landlord, Clarion, that they will be partially withholding payments in a dispute over rent and service charge levels, plus contested service charge items. The residents have formed a collective of some 60-strong households covering their estate in Southall, West London. Shana, a striking resident has explained that the group… Continue reading Clarion: Over 70 Southall Residents Start Service Charge Strike
Anyone with any eyes on the news at the moment will have caught articles about the use of Reinforced Autoclaved Aerated Concrete, or RAAC in some buildings. This weaker concrete can crumble if it isn't properly maintained and therefore needs regular inspection. While media commentary has focussed on schools and other public buildings, many members… Continue reading RAAC: The Next Housing Scandal?
Empty Ministry of Justice flats in Islington, north London, were occupied by a group of activists over the weekend to highlight the housing and climate crises. The protest was organised over the scandal of 28 three- and four-bedroom flats owned by the Ministry of Justice (MoJ) which have been left empty for more than ten… Continue reading Occupation and Protest Highlights Empty Homes Scandal
Rent and service charge strikes are growing across England according to a new report published by SHAC. The snapshot report was published following a survey of members, and sought to identify growth and trends. I am withholding payment because Clarion raised the service charge 20% without informing me any details or reasons beforehand. Nina, Clarion… Continue reading SHAC Rent and Service Charge Strikes Grow and Collectivise
The Landlord and Tenant Act 1985 says that service charges must be reasonably incurred, and incurred on services or works completed to a reasonable standard. Apart from the fact that certain parts of the legislation apply only to leaseholders but not full renters, and that there is also differentiation in the protections that apply depending… Continue reading Service Charges: Unreasonable Laws
By Steve Sheldon*, a Guinness Partnership resident I live on the top floor of a block of flats with more than 60 homes. It’s a building owned by Guinness Partnership, a housing association that has lost its social purpose. Guinness enjoyed a good reputation in the past, but over time, we’ve seen a decline in… Continue reading What’s Gone Wrong at Guinness?