Complaints Procedures, Damp and mould, Fire Safety & Cladding, HA Service Charges, Health and Safety, L&Q, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

L&Q Capworth Court Strike

By guest writers Matt and Kate On Sunday 1st May, residents of Capworth Court in Leyton began a service charge strike against our landlord, L&Q, over eleven unmet demands. Overall, our protest is about L&Q’s inability to demonstrate a commitment to its overall mission. It is failing on its promises to tenants and residents, and… Continue reading L&Q Capworth Court Strike

Auctions and Sales, Clarion, Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Housing Law, Housing protest, Hyde Housing, L&Q, London & Quadrant, Merger, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, One Housing Group, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Repairs and Maintenance, Riverside, Safe Homes, Sanctuary Housing, Service charge fraud, Service Charge Strike, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Autism, Clarion Housing, Complaints Procedures, Disability, Disability Charter, Equality Act, Housing Law, L&Q, MTVHA, OHG, Tenant & Resident Democracy

Disability Dossier: A Catalogue of Shame

The Equality Act 2010 requires housing associations to make ‘reasonable adjustments’ which allow disabled people to access the same opportunities and services as non-disabled people. It requires employers and providers to consider disability in everything they do and to actively anticipate the need for reasonable adjustments as far as possible. The onus is on landlords… Continue reading Disability Dossier: A Catalogue of Shame

Clarion Housing, Commercialisation, HA Service Charges, Housing, Housing protest, Hyde Housing, L&Q, London & Quadrant, MTVHA, No Evictions, OHG, One Housing Group, Onward, Peabody Trust, Rent Strike, Rents, Riverside, Service Charge Strike, Service Charges, Tenant & Resident Democracy, Waive The Rents

Cut The Rents ~ End Rip-Off Service Charging

Tenants and leaseholders are sending a message to their housing association landlords: 'Cut the Rents and End Rip-Off Service Charging'. The message comes as a survey by SHAC revealed almost one quarter of respondents could not afford the rent rises being inflicted on them from April 2022. Around 85% will experience negative financial impact. Tenants… Continue reading Cut The Rents ~ End Rip-Off Service Charging

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, Davis, Health and Safety, L&Q, Peabody Trust, Tenant & Resident Democracy

Too Big to Care?

By Carl Davis We may never know the exact details, but sometime in 2019 Sheila Seleoan, a 61 year old Peabody resident, died alone in her Peckham home. Her body went undiscovered for almost three years despite scores of complaints to Peabody from neighbours. Some even lit incense sticks around the door to mask the… Continue reading Too Big to Care?

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, Damp and mould, Davis, Health and Safety, L&Q, Service Cuts

The Empire Strikes Back

By Carl Davis As social landlords face mounting criticism and public opprobrium on social media, sector leaders have just very conveniently held emergency talks with London Mayor Sadiq Khan and senior London Assembly members in a cynical face-saving exercise to discuss what they termed ‘the challenges of disrepair and substandard housing‘. SHAC's campaigns to challenge… Continue reading The Empire Strikes Back

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Gaming the System

By Carl Davis Not just an issue of staff training .. Last week Eddie Hughes, Minister for Rough Sleeping & Housing confirmed the launch of the Social Housing White Paper Professionalisation Review. The review will look at the qualifications currently available for staff, with landlords, residents and trade bodies invited to put forward recommendations. The… Continue reading Gaming the System

Carl Davis, Carl Davis blog, Clarion, Clarion Housing, Complaints Procedures, Damp and mould, Davis, Health and Safety, Housing Law, L&Q, Peabody Trust, Riverside, Service Cuts, Tenant & Resident Democracy

Desperation – Not Lawyers – Drives Disrepair Claims Rise

By Carl Davis Earlier this week SHAC’s Suzanne Muna gave evidence to the opening session of the Levelling Up, Housing and Communities Committee’s inquiry into the regulation of social housing. After discussing disrepair more generally, the Committee of MPs turned its attention to what the panel Chair described as ‘ a bit of explosion in… Continue reading Desperation – Not Lawyers – Drives Disrepair Claims Rise

HA Service Charges, Housing Law, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Service charge fraud, Service Charges, Water charges

Social Landlords’ Illegal Water Charges

Just when you believe you have mapped all the different ways in which social housing tenants and residents are fleeced, along comes news of yet another scandal. SHAC has interviewed members of a London campaign whose activists have won thousands of pounds in refunds for water charges illegally levied by councils and housing associations. But… Continue reading Social Landlords’ Illegal Water Charges

Barking Riverside, Commercialisation, Fire Safety & Cladding, HA Service Charges, Health and Safety, Housing, Housing protest, L&Q, London & Quadrant, Service Charge Strike, Service Charges, Tenant & Resident Democracy

Victory for Bellway Service Charge Strikers!

We are delighted to report that the combative tenants and residents association on the Barking Riverside estate in East London have scored a major victory after beginning a collective service charge strike, and following months of campaigning. Construction company Bellway will now pay in full for the remediation of flammable balconies, cladding, and missing and deformed cavity… Continue reading Victory for Bellway Service Charge Strikers!