By Rona Jones* Residents in shared ownership flats in the new Circus Street development, Brighton have found themselves trapped in properties that they can no longer afford due to unexplained service charge increases of up to 170%. The block of flats that I live in are new builds, consisting of a mix of flats that… Continue reading Clarion Housing’s Circus Street: Unaffordable Housing
By Carl Davis The Housing Ombudsman's finding of severe maladministration against Clarion Housing Group, the largest housing association in Britain, over the preventable death of Mark Pearce went almost uncommented upon within the social housing sector. There were no hastily convened press conferences of executives apologising for the mistreatment of Mark. No outpourings of horror… Continue reading No Warning Flags from Disabled Resident’s Death
Around 70 residents have notified their landlord, Clarion, that they will be partially withholding payments in a dispute over rent and service charge levels, plus contested service charge items. The residents have formed a collective of some 60-strong households covering their estate in Southall, West London. Shana, a striking resident has explained that the group… Continue reading Clarion: Over 70 Southall Residents Start Service Charge Strike
Behind the Facade: L&Q, the G15, and the Fractured Reality of UK’s Social Housing by Carl Davis In the intricate tapestry of the UK's social housing landscape, few threads stand out as starkly as L&Q housing association. Boasting a rich history and grand ambitions, the association is today a microcosm of the very challenges that… Continue reading Behind the Facade
Tenants and residents of the UK's largest housing association, Clarion, have written an open letter containing a five point plan and 33 recommendations to improve the landlord's performance after it ignored their appeal for a meeting. Addressed to chief executive, Clare Miller, the letter covers service issues and service charges, complaints handling, disrepairs, routine and… Continue reading Clarion Tenants’ Five Point Improvement Plan
A Clarion tenant has become the first to secure restoration of her previous year’s service charge through strike action. She will no longer need to pay the increase applied by her landlord on the 1st April 2023. Earlier this year, Clarion notified Anna that from 1st April, her payments would rise from £16.39 to £107.96 per week,… Continue reading Clarion Service Charge Strike Victory!
More than 400 tenants and residents have pledged to support rent and service charge strikes in protest at rent increases and extortionate service charge rises, which will coincide with further hikes in energy bills. The pledges were made by tenants and residents actively resisting sharp rises in housing costs which are threatening the affordability of… Continue reading Rent & Service Charge Strike Pledges Grow
It’s become a familiar story, but no less devastating for the victims. When Selma was offered a home exchange by her landlord Clarion, she went to visit their prospective new home in Wimbledon, south London. What she saw was a nice property, albeit cluttered and overfull as the sitting tenant clearly had a hoarding problem.… Continue reading Clarion Board and Management Need Serious Repairs
SHAC has organised a picket of the annual UK Housing Awards after almost 54,600 people signed our petition calling on organisers to cancel the extravaganza. We are encouraging tenants, residents, housing campaigners, and all those opposed to the commercialisation of social housing to join us. The picket will take place from 11am on Friday 25th… Continue reading Protestors to Picket Housing Executives Awards Extravaganza
More than 53,600 people have now signed SHAC's petition calling on organisers to cancel the housing executive's annual extravaganza. Click here to sign In September, once we approached 50,000 signatories, we wrote to Pete Apps, Editor in Chief at Inside Housing, and Gavin Smart, Chief Executive of the Chartered Institute of Housing, the two organisers… Continue reading Nothing to be Proud of: Cancel Your Awards Ceremony
