Complaints Procedures, Damp and mould, Disability, HA Service Charges, Health and Safety, Housing Law, Housing protest, Hyde Housing, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, SBHA, SBHG, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Southern Housing, Tenant & Resident Democracy

SHAC Rent and Service Charge Strikes Grow and Collectivise

Rent and service charge strikes are growing across England according to a new report published by SHAC. The snapshot report was published following a survey of members, and sought to identify growth and trends. I am withholding payment because Clarion raised the service charge 20% without informing me any details or reasons beforehand. Nina, Clarion… Continue reading SHAC Rent and Service Charge Strikes Grow and Collectivise

Complaints Procedures, Electricity Charges, Fire Safety & Cladding, Gas, Gas Charges, HA Service Charges, Housing Law, Housing protest, OHG, Rent Strike, Riverside, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Newham One Housing Group Residents Join Service Charge Strike Wave

Almost 30 households from an estate in the London Borough of Newham have begun a partial service charge strike, and are withholding payment of retrospective charges. The strike is in protest at the actions of their landlord One Housing Group, and managing agents Haus Block Management. Simon*, who lives on the estate explained that the… Continue reading Newham One Housing Group Residents Join Service Charge Strike Wave

Complaints Procedures, Gas Charges, HA Service Charges, Housing Law, Hyde Housing, OHG, Optivo, Peabody Trust, Riverside, Service charge fraud, Service Charges, Service Cuts, Southern Housing, Staff Concerns, Tenant & Resident Democracy

Whistleblower: Housing Association Overcharging is Deliberate

REGISTER DONATE rents pledge Service charge survey Shocking evidence from a whistleblower has confirmed the suspicions of tenants and residents, namely that housing associations (HAs) are not just overcharging them for services, but that the overcharging is deliberate. For almost as long as SHAC has been operating, HA tenants and residents have been reporting problems… Continue reading Whistleblower: Housing Association Overcharging is Deliberate

Clarion, HA Service Charges, Housing protest, Hyde Housing, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Optivo, Peabody Trust, Rent Strike, Rents, Riverside, Sanctuary Housing, Service Charges, Southern Housing, Tenant & Resident Democracy, Waive The Rents

Rent & Service Charge Strike Pledges Grow

More than 400 tenants and residents have pledged to support rent and service charge strikes in protest at rent increases and extortionate service charge rises, which will coincide with further hikes in energy bills. The pledges were made by tenants and residents actively resisting sharp rises in housing costs which are threatening the affordability of… Continue reading Rent & Service Charge Strike Pledges Grow

Auctions and Sales, Housing Law, OHG, Regeneration, Riverside, Social Cleansing, Tenant & Resident Democracy

Victory for OHG Tenants in Regeneration Battle

One Housing Group (OHG) has been forced into a U-turn by a tenant and resident campaign group after it was referred to the Greater London Authority (GLA) over the proposed ballot of an estate in Camden. See additional notes for more detail on GLA balloting requirements. Gilbeys Yard and Juniper Crescent are a community of… Continue reading Victory for OHG Tenants in Regeneration Battle

Carl Davis, Carl Davis blog, Complaints Procedures, Health and Safety, Housing Law, OHG, Service Charges

Shooting the Messenger: One Housing Resident’s Victimisation

In the constant battle of attrition between tenants and residents, stories of how landlords harass those who complain abound. Like all bullying, it is an act of cowardice borne of fear, and a desire to silence dissenting voices. Disabled tenants and residents with mental health conditions are routinely accused of anti-social behaviour if they veer… Continue reading Shooting the Messenger: One Housing Resident’s Victimisation

Auctions and Sales, Clarion, Clarion Housing, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing Law, Housing protest, Hyde Housing, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, OHG, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Riverside, Sanctuary Housing, Service charge fraud, Service Charges, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Autism, Clarion Housing, Complaints Procedures, Disability, Disability Charter, Equality Act, Housing Law, L&Q, MTVHA, OHG, Tenant & Resident Democracy

Disability Dossier: A Catalogue of Shame

The Equality Act 2010 requires housing associations to make ‘reasonable adjustments’ which allow disabled people to access the same opportunities and services as non-disabled people. It requires employers and providers to consider disability in everything they do and to actively anticipate the need for reasonable adjustments as far as possible. The onus is on landlords… Continue reading Disability Dossier: A Catalogue of Shame

Clarion Housing, HA Service Charges, Housing protest, Hyde Housing, L&Q, MTVHA, OHG, Onward, Peabody Trust, Rent Strike, Rents, Riverside, Service Charges, Tenant & Resident Democracy, Waive The Rents

Cut The Rents ~ End Rip-Off Service Charging

Tenants and leaseholders are sending a message to their housing association landlords: 'Cut the Rents and End Rip-Off Service Charging'. The message comes as a survey by SHAC revealed almost one quarter of respondents could not afford the rent rises being inflicted on them from April 2022. Around 85% will experience negative financial impact. Tenants… Continue reading Cut The Rents ~ End Rip-Off Service Charging

Complaints Procedures, Damp and mould, Health and Safety, OHG, Riverside, Service Cuts

Riverside’s Journey to Lost Social Purpose

A Riverside Tenant Writes If you look at my landlord's website or newsletters you are given the impression that they are an efficient and caring organisation. This used to be true before Riverside took over. Then ... My landlord was originally Newcastle & Whitley Housing Association until Riverside took over in 2006. Newcastle & Whitley… Continue reading Riverside’s Journey to Lost Social Purpose