Clarion Housing, Commercialisation, Complaints Procedures, Damp and mould, Electricity Charges, Fire Safety & Cladding, Genesis, HA Service Charges, Health and Safety, Hexagon Housing, Housing, Hyde Housing, L&Q, London & Quadrant, Notting Hill, Notting Hill Genesis, One Housing Group, Rent Strike, Repairs and Maintenance, Safe Homes, Sanctuary Housing, Service Charge Strike, Service Charges, Service Cuts, Tenant & Resident Democracy

Tenants and Residents Hit Back

Tenants and residents from a wide variety of housing associations have agreed to hold a coordinated service charge 'strike' under SHAC's banner. Action is being taken by residents frustrated at their landlords' failings in relation to extortionate or erroneous service charges, disrepairs, shoddy maintenance, and cladding. No Other Choice Residents described how their problems are… Continue reading Tenants and Residents Hit Back

Clarion Housing, Commercialisation, Complaints Procedures, Housing, Repairs and Maintenance, Service Charge Strike, Service Charges, Tenant & Resident Democracy

Clarion’s Public Relations Offensive

On the 19th May, Clarion held a meeting open to all tenants and residents. It went under the patronising title of ‘More Than You Think’ and allowed attendees to hear about how the largest landlord in the country was doing more good than tenants and residents realised. Here is a taster of the event. It… Continue reading Clarion’s Public Relations Offensive

Clarion Housing, Commercialisation, HA Service Charges, Housing, Regeneration, Safe Homes, Service Charges, Service Cuts, Tenant & Resident Democracy

Limelight Falls on Fortress Clarion

By Elizabeth Campbell It was a lovely May afternoon and the sun was shining. We stood outside Fortress Clarion, just a small group of protestors in the shadow of the landlord's palatial waterfront head offices. We had gathered under the slogan 'Clarion: See Us, Hear Us'. We had protest flags, cardboard eyes and ears, a… Continue reading Limelight Falls on Fortress Clarion

Commercialisation, HA Service Charges, Health and Safety, Housing, Peabody Trust, Safe Homes, Tenant & Resident Democracy

Peabody Highlighted in Fuel Poverty Report

Residents in some of the poorest areas of the country are being further impoverished by expensive heating systems, or face living in freezing conditions without hot water. Their housing association landlords are claiming that they have no influence with the heating provider companies. "Heat networks are supposed to provide a low cost, and potentially low… Continue reading Peabody Highlighted in Fuel Poverty Report

Clarion Housing, HA Service Charges, Housing, Service Charge Strike, Service Charges, Tenant & Resident Democracy

Clarion Leaseholders Hold Service Charge ‘Strike’

Leaseholders of Clarion living on an estate in west London are withholding payment of service charge increases after they were sent bills raising costs by up to 382%. The group is being supported by SHAC to take action, and their list of grievances include a sudden and unreasonable increase in service charges, lack of transparency… Continue reading Clarion Leaseholders Hold Service Charge ‘Strike’

Commercialisation, Housing, One Housing Group, Regeneration, Repairs and Maintenance, Tenant & Resident Democracy

OHG: Respect the Ballot!

Gilbeys Yard and Juniper Crescent are a community of 200 homes adjoining a Morrisons supermarket in Camden. The community’s landlord, One Housing Group (OHG) balloted residents in November 2020 asking: "Are you in favour of the proposal for redevelopment of Juniper Crescent and Gilbeys Yard?”. When the ballot result was published, it was clear that… Continue reading OHG: Respect the Ballot!

Commercialisation, Complaints Procedures, Damp and mould, Genesis, Health and Safety, Housing, MTVHA, Notting Hill, Notting Hill Genesis, Optivo, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy, Waive The Rents

Lambeth Council Sues HA Landlords

Poor repairs are regularly highlighted to SHAC, with tenants and residents feeling helpless when they try to get their housing association landlords to address them. This week, a group of tenants have successfully compelled their local council, the London Borough of Lambeth, to take three housing associations to court for the condition of their properties.… Continue reading Lambeth Council Sues HA Landlords

Commercialisation, Fire Safety & Cladding, HA Service Charges, Health and Safety, Housing, One Housing Group, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

One Housing Passes the Buck for Financial Failings

Richard Hill became One Housing Group’s (OHG) new chief executive in 2017. Steve Douglas was appointed as Chair of the Board a year later. It took the pair just a couple of years to turn a pre-tax surplus of £82 million as at March 2017 into a deficit of £8.6 million in 2020. This shocking… Continue reading One Housing Passes the Buck for Financial Failings

Commercialisation, Covid-19, Housing, No Evictions, Waive The Rents

Eviction Ban Extension: A Safety Net of Gaping Holes

Communities Secretary Robert Jenrick trumpeted last Friday that he was “helping to protect the most vulnerable renters” by extending the eviction ban. To recap, the first, and reasonably comprehensive ban was initiated in March 2020, then extended periodically. This makes it sounds as though provisions were simply rolled forward, but the reality is far different.… Continue reading Eviction Ban Extension: A Safety Net of Gaping Holes

Hexagon Housing, Housing, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

Outsourced Repairs: A False Economy

Hexagon Housing spent almost £7m on repairs and maintenance in 2019, an increase of nearly 14% on the previous year. But does it receive value for money? Or is too much being squandered through outsourced sub-contractors? The landlord owns or manages around 4,300 houses and flats in south-east London. The organisation promises to deliver decent,… Continue reading Outsourced Repairs: A False Economy