Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

NHG Open Letter to Board on Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Open Letter to Board on Choice for New Chief Executive

Auctions and Sales, Complaints Procedures, Disability, Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Peabody Trust, Rents, Service charge fraud, Service Charges, Staff Concerns, Tenant & Resident Democracy

The Report that Peabody Didn’t Want You to See

The report that Peabody didn’t want you to see graphically details how Peabody (deliberately or through negligence) consistently overcharges tenants and residents on services, and then makes it almost impossibly difficult for victims to recoup the overpayment. Our leak was subsequently reported in the Financial Times. Read their article 'Independent panel finds Peabody Trust overcharged… Continue reading The Report that Peabody Didn’t Want You to See

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, Davis, Housing protest, Peabody Trust, Tenant & Resident Democracy

Systemic Neglect in Social Housing

By Carl Davis Only in the prevailing twisted purely anti-liability driven corporate world of the UK social housing sector could a large supposedly 'social' housing provider fail to notice that a lone tenant had died, then leave her decomposing in her flat for almost three years, then characterise this horrific and terribly sad tragedy as… Continue reading Systemic Neglect in Social Housing

Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Housing protest, Rent Strike, Rents, Tenant & Resident Democracy, Waive The Rents

SHAC Calls for No Rent or Service Charge Rises in a Cost-of-Living Crisis

Social rents and service charges will rise by around 10% for most people living in housing association properties in 2023 under the current social rents formula. SHAC is lobbying government to hold social rents and service charges at current levels. But we don't believe we can win through pleading alone. We are therefore supporting tenants… Continue reading SHAC Calls for No Rent or Service Charge Rises in a Cost-of-Living Crisis

Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Health and Safety, Housing protest, NHG, Notting Hill, Notting Hill Genesis, Regeneration, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

NHG Tenants & Residents Choice for New Chief Executive

When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive

Complaints Procedures, Damp and mould, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Still Closed One Month On!

Angry tenants and residents of Clarion Housing Group got together at a SHAC meeting on Wednesday 13th July to agree a plan of action in protest at the ongoing systems outage at their landlord. For details, see Clarion Closes Down. Europe's largest housing association is approaching the one-month anniversary of a cyber attack for which… Continue reading Clarion Still Closed One Month On!

Clarion Housing, Complaints Procedures, Damp and mould, Health and Safety, Homes England, Housing protest, Staff Concerns, Tenant & Resident Democracy

Clarion Closes Down

Tenants and residents of Clarion Housing Group have taken to social media in droves to condemn their landlord for a lengthy shut down after a major 'cyber security incident' affected IT and telephone systems. Systems Down The already hard-to-reach landlord became even more difficult to contact from Friday 17th June. Email and telephone systems remain… Continue reading Clarion Closes Down

Autism, Carl, Carl Davis, Carl Davis blog, Charter, Davis, Disability, Disability Charter, Equality Act, Housing Law, Neurodiversity, Staff Concerns, Tenant & Resident Democracy

National Housing Federation’s Feeble Action on Equalities

By Carl Davis The National Housing Federation (NHF), a membership organisation representing more than 800 housing associations, recently teamed up with housing association Aster Group's diversity and inclusion lead to share Twitter tips on becoming a ‘Disability Confident’ employer, posted under the hashtag #NHFDiversity. The Disability Confident Employer scheme is a voluntary, government accredited initiative… Continue reading National Housing Federation’s Feeble Action on Equalities

Complaints Procedures, HA Service Charges, Housing protest, MTVHA, Rent Strike, Service charge fraud

MTV Residents Score Partial Victory but Strike On!

Leaseholders in an east London block of flats owned by Metropolitan Thames Valley Housing Association (MTVH) are withholding service charge payments from the start of June. The strike threat alone however has already secured a partial victory. Leaseholders and Shared Owners will now receive a refund of the increased service charges that were applied from… Continue reading MTV Residents Score Partial Victory but Strike On!

Complaints Procedures, Housing Law, Onward, Riverside, SBHA, SBHG, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Tenant & Resident Democracy

Riverside Splashes Out on Lobbying Firm

SHAC's expose of Riverside's plans to restrict tenants' access to justice has been picked up by Inside Housing Magazine. The article also reveals that Riverside and its co-conspirators have hired a city lobbying firm to help them prevent tenants making disrepairs claims in court. High End Lobbying Firm Connect PA has been commissioned by Riverside… Continue reading Riverside Splashes Out on Lobbying Firm