Auctions and Sales, Complaints Procedures, Damp and mould, Genesis, HA Service Charges, Housing Law, Housing protest, Hyde Housing, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Onward, Optivo, Peabody Trust, Regeneration, Rent Strike, Rents, Riverside, Sanctuary Housing, Service charge fraud, Service Cuts, Shepherds Bush Housing Association, Shepherds Bush Housing Group, Social Cleansing, Staff Concerns, Tenant & Resident Democracy

SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Representatives from SHAC together with housing campaign groups, trade unionists, and activists involved in local action assembled in central London on the 9th April. They sent a message to Michael Gove, Secretary of State for Levelling Up, that he needs to instruct landlords to cut their rents and end rip-off service charging. https://www.youtube.com/watch?v=8K3J2t6FADQ Watch our… Continue reading SHAC Protestors Tell Gove: “Cut Rents & End Rip-Off Service Charges”

Complaints Procedures, HA Service Charges, Housing Law, Hyde Housing, Tenant & Resident Democracy

Apple Tree Hyde Leaseholders Face Brighter Future

By guest writer Sonia Reid I live in a block of 12 flats in Lewisham which are owned and managed by Hyde Housing. From September last year. We started the Right to Manage (RtM) process to make sure that Hyde will no longer be in charge of services for our block, and will not have… Continue reading Apple Tree Hyde Leaseholders Face Brighter Future

HA Service Charges, Housing protest, Hyde Housing, MTVHA, Onward, Peabody Trust, Rent Strike, Rents, Riverside, Tenant & Resident Democracy, Waive The Rents

Cut The Rents ~ End Rip-Off Service Charging

Tenants and leaseholders are sending a message to their housing association landlords: 'Cut the Rents and End Rip-Off Service Charging'. The message comes as a survey by SHAC revealed almost one quarter of respondents could not afford the rent rises being inflicted on them from April 2022. Around 85% will experience negative financial impact. Tenants… Continue reading Cut The Rents ~ End Rip-Off Service Charging

Gas Charges, HA Service Charges, Housing protest, Hyde Housing, Rent Strike, Rents

Hyde Hikes Rents

The first thing you notice about Hyde's email is a smiling woman, calculator in one hand, letter in the other. But many how of those receiving the emailed smiled on finding their rents would rise 4.1% from April? And how deep is their dread as they wait to find out how much more they will… Continue reading Hyde Hikes Rents

HA Service Charges, Hyde Housing, Tenant & Resident Democracy

Hyde: Tenants Force an Apology and a ยฃ106k Service Charge Refund

Residents of Hydeโ€™s โ€˜Five Towersโ€™ estate in Gosport celebrated this week after four years of collective challenge resulted in an apology and a refund of more than ยฃ106,000 for โ€˜erroneousโ€™ service charges. This refund is in addition to ยฃ59,000 made to the same group of residents last year, and include a โ€˜goodwill gestureโ€™ of ยฃ35 to… Continue reading Hyde: Tenants Force an Apology and a ยฃ106k Service Charge Refund

Electricity Charges, HA Service Charges, Housing Law, Hyde Housing, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

Emma’s Story: Made Homeless by Hyde Service Charges

This week we interviewed Emma, a Hyde shared ownership tenant who will shortly hand back the keys to the Hyde flat she has lived in for 15 years. Emma will then become homeless. Emma has been driven out of her home - not by rising rents, but by extortionate service charges. One example is the… Continue reading Emma’s Story: Made Homeless by Hyde Service Charges

Complaints Procedures, Gas Charges, HA Service Charges, Housing Law, Hyde Housing, NHG, Notting Hill Genesis, Peabody Trust, Riverside, Service charge fraud, Service Cuts, Tenant & Resident Democracy

Associations Enjoy ยฃ33 million Service Charge Income Bonanza

The amount collected by housing associations as service charge income has increased by 2.3% (ยฃ33 million) in one year, according to the consolidated returns of housing associations made to the Regulator of Social Housing. It brings the total income generated through this income stream to ยฃ1.5 billion in the 2020 financial year. Upward Trend The… Continue reading Associations Enjoy ยฃ33 million Service Charge Income Bonanza

Complaints Procedures, HA Service Charges, Hyde Housing, Rent Strike, Service charge fraud, Tenant & Resident Democracy

Hyde Residents Resort to Service Charge Strike

A group of Hyde residents from an estate in Maidstone have begun withholding service charge payments in despair over their landlord's failure to provide accurate, reasonable, and evidenced accounts. Residents wrote jointly to inform Hyde that they were "withholding the service charge payments" because they have been requesting itemised invoices from the service charge team… Continue reading Hyde Residents Resort to Service Charge Strike

Fire Safety & Cladding, HA Service Charges, Hyde Housing, Tenant & Resident Democracy

Hyde Contractorโ€™s 2000+% Profit on Fire Safety Services

This is not a typing error. On a Hyde Housing estate in Sidcup, Kent, the housing association has charged tenants ยฃ140,398.68 for emergency light testing, servicing, and repairs work over a period of four years. All of those in the properties are on social rents. The charge equates to ยฃ2,924.97 per day. The work is… Continue reading Hyde Contractorโ€™s 2000+% Profit on Fire Safety Services

Hyde Housing

SHAC@Hyde Forces Action on Safety

SHAC@Hyde has forced Hyde Housing to relocate scaffolding after the danger to children, residents and pedestrians was exposed here. We understand that the landlord is now moving the structure to the rear of the building. A safer and less accessible location. The story was posted on our news feed after concerned residents from the estate… Continue reading SHAC@Hyde Forces Action on Safety