Commercialisation, Complaints Procedures, Electricity Charges, Fire Safety & Cladding, Gas Charges, HA Service Charges, Housing, Housing Law, Housing protest, Rent Strike, Rents, Service charge fraud, Service Charge Strike, Service Charges, UK Housing Awards

Service Charges: An Informative and Energetic Discussion

SHAC's meeting on Service Charges and How to Challenge Them heard from two excellent and informative speakers, with many attendees posting their thanks and appreciation for the contributions. Ed Spencer - SHAC Ed demonstrated a powerful piece of software that he has developed to help analyse service charge statements and receipts. Using the software, he… Continue reading Service Charges: An Informative and Energetic Discussion

Clarion, Clarion Housing, Commercialisation, HA Service Charges, Homes England, Housing, Housing Law, Hyde Housing, Tenant & Resident Democracy

Homes England’s Unaffordable Housing Programme

Homes England, has announced its list of ‘Strategic Partners’ to receive funding under the Affordable Homes Programme (AHP) over the next five years (2021 to 2026). Although the funding is from central government, Homes England is the government body responsible for allocating the funding and monitoring its use across England. The Homes Englad announcement lists… Continue reading Homes England’s Unaffordable Housing Programme

Autism, Charter, Complaints Procedures, Covid-19, Disability, Disability Charter, Health and Safety, Housing, Housing Law, Neurodiversity, Safe Homes, Tenant & Resident Democracy

Bridging the Disability Gap

The SHAC Disability Charter Scheme will allow housing associations to bridge a gaping chasm between a landlord's fine words on equalities for disabled tenants and the tenant's own lived experience. The Charter Scheme is published here for consultation. You can leave suggestions in the comments section of this article, or email Download the Charter… Continue reading Bridging the Disability Gap

Housing Law, Rent Strike, Service Charge Strike, Service Charges, Service Cuts

Incompetence or Fraud?

When SHAC attempted to gather evidence for our report on extortionate charges for services, or charges for ‘phantom’ services never delivered, it became clear that there was a strong possibility of fraud in some of the cases that were sent to us (alongside incompetence and mismanagement). Errors are easily made, but if an error is… Continue reading Incompetence or Fraud?

Electricity Charges, Gas Charges, HA Service Charges, Housing Law, Service Charges, Utilities, Water charges, Your Housing Group

Are You Being Overcharged for Utilities?

By James Smith* Two years ago I realised that my landlord, a northern based housing association, was breaking the law by adding an additional charge to the amounts I was paying for gas, electricity and water bills. I challenged this, and although it took me two years and legal action, I was finally successful in… Continue reading Are You Being Overcharged for Utilities?

Commercialisation, Covid-19, Damp and mould, Health and Safety, Housing Law, No Evictions, Safe Homes

The Scales of Injustice …

... And the Social Housing Myth By guest writer David Renton In March, I was in court representing Blessing Musona, a housing association tenant who had lived in her home for thirty years. There was mould growing on the walls and a boiler which for eighteen months had been decommissioned, with a sticker on its… Continue reading The Scales of Injustice …