Commercialisation, Complaints Procedures, Damp and mould, Health and Safety, Housing, Housing Law, MTVHA, Rent Strike, Repairs and Maintenance, Safe Homes, Tenant & Resident Democracy

Harrow Law Centre’s Grass Roots Housing Initiative

By guest writer Jackson Caines Harrow Law Centre (HLC) provides free legal advice and representation to local residents but recently took the unusual step of creating a Housing Campaigner and Community Organiser role as part of their team of staff. I was delighted to take up the housing role last year. People assume that I… Continue reading Harrow Law Centre’s Grass Roots Housing Initiative

Commercialisation, Complaints Procedures, HA Service Charges, Housing, Housing Law, Service charge fraud, Service Charges, Tenant & Resident Democracy

Should the Regulator Regulate Service Charges?

Take our poll! With new housing laws rogressing through Parliament, there has been a flurry of interest in what the Regulator of Social Housing, should be doing. As part of this drive, the Regulator is consulting on which tenant satisfaction measures it should require from social housing providers. The consultation is open to anyone, and… Continue reading Should the Regulator Regulate Service Charges?

Carl, Carl Davis, Carl Davis blog, Charter, Complaints Procedures, Davis, Disability, Disability Charter, Equality Act, Health and Safety, Housing Law, L&Q, Tenant & Resident Democracy

Gaming the System

By Carl Davis Not just an issue of staff training .. Last week Eddie Hughes, Minister for Rough Sleeping & Housing confirmed the launch of the Social Housing White Paper Professionalisation Review. The review will look at the qualifications currently available for staff, with landlords, residents and trade bodies invited to put forward recommendations. The… Continue reading Gaming the System

Carl Davis, Carl Davis blog, Clarion, Clarion Housing, Complaints Procedures, Damp and mould, Davis, Health and Safety, Housing Law, L&Q, Peabody Trust, Riverside, Service Cuts, Tenant & Resident Democracy

Desperation – Not Lawyers – Drives Disrepair Claims Rise

By Carl Davis Earlier this week SHAC’s Suzanne Muna gave evidence to the opening session of the Levelling Up, Housing and Communities Committee’s inquiry into the regulation of social housing. After discussing disrepair more generally, the Committee of MPs turned its attention to what the panel Chair described as ‘ a bit of explosion in… Continue reading Desperation – Not Lawyers – Drives Disrepair Claims Rise

HA Service Charges, Housing Law, L&Q, MTVHA, NHG, Notting Hill, Notting Hill Genesis, Optivo, Peabody Trust, Service charge fraud, Service Charges, Water charges

Social Landlords’ Illegal Water Charges

Just when you believe you have mapped all the different ways in which social housing tenants and residents are fleeced, along comes news of yet another scandal. SHAC has interviewed members of a London campaign whose activists have won thousands of pounds in refunds for water charges illegally levied by councils and housing associations. But… Continue reading Social Landlords’ Illegal Water Charges

Electricity Charges, HA Service Charges, Housing Law, Hyde Housing, Rents, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Emma’s Story: Made Homeless by Hyde Service Charges

This week we interviewed Emma, a Hyde shared ownership tenant who will shortly hand back the keys to the Hyde flat she has lived in for 15 years. Emma will then become homeless. Emma has been driven out of her home - not by rising rents, but by extortionate service charges. One example is the… Continue reading Emma’s Story: Made Homeless by Hyde Service Charges

Clarion Housing, Complaints Procedures, Gas Charges, HA Service Charges, Housing Law, Hyde Housing, L&Q, NHG, Notting Hill Genesis, Peabody Trust, places for people, Riverside, Service charge fraud, Service Charges, Service Cuts, Tenant & Resident Democracy

Associations Enjoy £33 million Service Charge Income Bonanza

The amount collected by housing associations as service charge income has increased by 2.3% (£33 million) in one year, according to the consolidated returns of housing associations made to the Regulator of Social Housing. It brings the total income generated through this income stream to £1.5 billion in the 2020 financial year. Upward Trend The… Continue reading Associations Enjoy £33 million Service Charge Income Bonanza

Commercialisation, Complaints Procedures, Damp and mould, Disability, Equality Act, Health and Safety, Housing, Housing Law, L&Q, Repairs and Maintenance, Safe Homes

L&Q: Rats, Roaches, but No Toilet

Demi is a single parent with two daughters, one of whom has a disability. Her daughter's disability causes her pain and she regularly wakes in the night, disturbing Demi's youngest child. So now Demi sleeps on the floor of her room while the youngest has the bed. But this is not the worst of it.… Continue reading L&Q: Rats, Roaches, but No Toilet

Clarion, Clarion Housing, Commercialisation, Disability, Fire Safety & Cladding, Health and Safety, Housing, Housing Law, Regeneration, Repairs and Maintenance, Safe Homes, Social Cleansing, Tenant & Resident Democracy, Uncategorized

Clarion’s Shame – Clare House Evacuation

Tenants and residents from Clare House, a tower block alongside lush parkland in east London, have slammed their landlord, Clarion Housing over woefully mis-managed – and still incomplete – evacuation of their flats. Following checks carried out after the Grenfell fire in 2017, Clarion became aware of risks to the safety of tenants and residents.… Continue reading Clarion’s Shame – Clare House Evacuation