By Carl Davis Only in the prevailing twisted purely anti-liability driven corporate world of the UK social housing sector could a large supposedly 'social' housing provider fail to notice that a lone tenant had died, then leave her decomposing in her flat for almost three years, then characterise this horrific and terribly sad tragedy as… Continue reading Systemic Neglect in Social Housing
SHAC and partners are demanding that government holds social rents, shareholder rents, and service charges at current levels. Two protests were held outside the Department for Levelling up (14th September and 6th October) demanding a freeze on social rents and service charges, plus, a new eviction ban to stop those unable to pay from losing… Continue reading Freeze Rent & Service Charge Rises
When tenants and residents of SHAC's Notting Hill Genesis branch found out that chief executive Kate Davies was leaving her post, they decided to have a say in the qualities, experience, and priorities of the new leader. Many of those living in NHG homes consider Davies' tenure an abject failure. She has not provided the… Continue reading NHG Tenants & Residents Choice for New Chief Executive
Angry tenants and residents of Clarion Housing Group got together at a SHAC meeting on Wednesday 13th July to agree a plan of action in protest at the ongoing systems outage at their landlord. For details, see Clarion Closes Down. Europe's largest housing association is approaching the one-month anniversary of a cyber attack for which… Continue reading Clarion Still Closed One Month On!
Tenants and residents of Clarion Housing Group have taken to social media in droves to condemn their landlord for a lengthy shut down after a major 'cyber security incident' affected IT and telephone systems. Systems Down The already hard-to-reach landlord became even more difficult to contact from Friday 17th June. Email and telephone systems remain… Continue reading Clarion Closes Down
By Carl Davis The National Housing Federation (NHF), a membership organisation representing more than 800 housing associations, recently teamed up with housing association Aster Group's diversity and inclusion lead to share Twitter tips on becoming a ‘Disability Confident’ employer, posted under the hashtag #NHFDiversity. The Disability Confident Employer scheme is a voluntary, government accredited initiative… Continue reading National Housing Federation’s Feeble Action on Equalities
SHAC's expose of Riverside's plans to restrict tenants' access to justice has been picked up by Inside Housing Magazine. The article also reveals that Riverside and its co-conspirators have hired a city lobbying firm to help them prevent tenants making disrepairs claims in court. High End Lobbying Firm Connect PA has been commissioned by Riverside… Continue reading Riverside Splashes Out on Lobbying Firm
Hexagon Housing spent almost £7m on repairs and maintenance in 2019, an increase of nearly 14% on the previous year. But does it receive value for money? Or is too much being squandered through outsourced sub-contractors? The landlord owns or manages around 4,300 houses and flats in south-east London. The organisation promises to deliver decent,… Continue reading Outsourced Repairs: A False Economy
One Housing Group (OHG) has notified residents it is carrying out an internal review of its service charges. We have also been informed OHG are undergoing an 'In Depth Assessment' by the Regulator of Social Housing that has ben ongoing for several months. SHAC recently published a report into apparent sharp service charge practice across… Continue reading One Housing: Service Charge Review Too!