Charter, Complaints Procedures, Disability Charter, Equality Act, Housing Law, Housing protest, Neurodiversity, Tenant & Resident Democracy

Access Denied – SHAC Responds

SHACโ€™S Response to the Local Government & Social Care Ombudsman Housing Report for Disabled People In June 2025, the Local Government and Social Care Ombudsman published a report aimed at reducing barriers for disabled people accessing council housing and homelessness services. The report is written with recognition of the national housing crisis, which includes the… Continue reading Access Denied – SHAC Responds

Anti-Social Behaviour, ASB, Autism, Clarion, Clarion Housing, Complaints Procedures, Equality Act, Housing Law, Hyde Housing, Neurodiversity, Notting Hill, Peabody Trust, Riverside, Southern Housing, Staff Concerns, Tenant & Resident Democracy

ASB and the AntiSocial Social Landlord

During the Kingโ€™s Speech on 17 July 2024, we learned of numerous impending legislative changes for the housing sector. Perhaps most relevant to SHACโ€™s new antisocial behaviour (ASB) campaign is the Hillsborough Law. This law will place a duty of candour on public servants and authorities. It is expressly designed to โ€˜address the unacceptable defensive… Continue reading ASB and the AntiSocial Social Landlord

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, HA Service Charges, Housing Law, L&Q, Neurodiversity, Notting Hill, Notting Hill Genesis, Rents, Service charge fraud, Service Cuts, Tenant & Resident Democracy

G15 Chair wags finger at Michael Gove over service charge abuse

By Carl Davis Fiona Fletcher-Smith, chief executive of London and Quadrant (L&Q), who also chairs the G15 group of large landlords, recently wrote to Michael Gove, the UK's Secretary of State for Housing, to address concerns about the alleged widespread misuse of service charges in social housing. (Inside Housing 10/05/24 and Housing Today 10/05/24). Her… Continue reading G15 Chair wags finger at Michael Gove over service charge abuse

Auctions and Sales, Complaints Procedures, Equality Act, Housing Law, Housing protest, Neurodiversity, Regeneration, Tenant & Resident Democracy

Greedy Home Group Prefers Profits to Social Purpose

Tenants and residents of Home Groupโ€™s Douglas Bader Park (DBP) estate in Colindale, North West London claim the housing association is flouting both criminal and civil laws in order to push through a redevelopment scheme. The regeneration is partially funded by ยฃ17 million from the Mayor of London. Home Group has woken up to the… Continue reading Greedy Home Group Prefers Profits to Social Purpose

Carl, Carl Davis, Carl Davis blog, Charter, Clarion, Clarion Housing, Complaints Procedures, Davis, Disability Charter, Housing Law, Housing protest, L&Q, Neurodiversity, Tenant & Resident Democracy

Behind the Facade

Behind the Facade: L&Q, the G15, and the Fractured Reality of UKโ€™s Social Housing by Carl Davis In the intricate tapestry of the UK's social housing landscape, few threads stand out as starkly as L&Q housing association. Boasting a rich history and grand ambitions, the association is today a microcosm of the very challenges that… Continue reading Behind the Facade

Carl, Carl Davis, Carl Davis blog, Complaints Procedures, Damp and mould, Davis, Disability Charter, Equality Act, Fire Safety & Cladding, HA Service Charges, Housing Law, Neurodiversity, Service Cuts, Staff Concerns, Tenant & Resident Democracy

Housing Ombudsman on Good KIM

By SHAC with additional commentary by Carl Davis KIM in this context stands for knowledge and information management, and is the subject of a new Spotlight report by the Housing Ombudsman. The report is a combination of casework data and fresh, specially commissioned research. The report is well-evidenced and reaches 21 logical recommendations for social… Continue reading Housing Ombudsman on Good KIM

Autism, Carl, Carl Davis, Carl Davis blog, Charter, Complaints Procedures, Disability Charter, Equality Act, Housing Law, Housing protest, Neurodiversity, Tenant & Resident Democracy

Disabled Victims of Anti-Social Behaviour in Housing Associations

Our Statement on the Governmentโ€™s New โ€˜Action Planโ€™ to Tackle Anti-Social Behaviour (ASB) By Jacqueline Parkes, SHAC Disability Visibility Group Lead In January, we held our first DVG meeting for 2023. During this session, we stated our intention this year to focus on disabled residentsโ€™ experiences of ASB in social housing, and to raise the… Continue reading Disabled Victims of Anti-Social Behaviour in Housing Associations

Autism, Carl, Carl Davis, Carl Davis blog, Charter, Complaints Procedures, Davis, Disability, Disability Charter, Health and Safety, Housing Law, Neurodiversity, Tenant & Resident Democracy

ASB Injuctions: A Conveyor belt of Rough Justice

By Carl Davis Last Sunday the Bureau of Investigative Journalism published the findings of its investigation into the use of Antisocial Behaviour Injunctions ( ASBIs). Sent to jail for feeding the pigeons: the broken system of antisocial behaviour laws Their shocking report describes how mentally ill and other vulnerable people are being sent to prison… Continue reading ASB Injuctions: A Conveyor belt of Rough Justice

Autism, Carl, Carl Davis, Carl Davis blog, Charter, Davis, Disability Charter, Equality Act, Housing Law, Neurodiversity, Staff Concerns, Tenant & Resident Democracy

National Housing Federationโ€™s Feeble Action on Equalities

By Carl Davis The National Housing Federation (NHF), a membership organisation representing more than 800 housing associations, recently teamed up with housing association Aster Group's diversity and inclusion lead to share Twitter tips on becoming a โ€˜Disability Confidentโ€™ employer, posted under the hashtag #NHFDiversity. The Disability Confident Employer scheme is a voluntary, government accredited initiative… Continue reading National Housing Federationโ€™s Feeble Action on Equalities

Charter, Disability Charter, Neurodiversity, Regeneration, Tenant & Resident Democracy, Uncategorized

Not Welcome Here: The Social Housing Stigma

By Carl Davis Carl Davis reviews the report on challenging the stigmatization of social housing tenants in England, by Amanze Ejiogu and Mercy Denedo. The report sets out to fill the knowledge gap around the stigmatisation of social housing, and explain how and why people are judged negatively and even actively discriminated against simply because… Continue reading Not Welcome Here: The Social Housing Stigma